1. Why doesn't the GSAXcess® login screen open when clicking on the GSAXcess® login hyperlink?
2. Which browsers does GSAXcess® support?
3. How does a user identify which browser and browser version is being used?
4. For Microsoft Internet Explorer Browser Frequently Asked Questions, click here. 
5. For Netscape Navigator Browser Frequently Asked Questions, click here. 

1. Why doesn't the GSAXcess® login screen open when clicking on the GSAXcess® login hyperlink? This may be a browser memory problem. If the browser's cache memory and history files are not cleared, it can prevent the Federal Disposal System (FEDS) login screen from opening and can also generate problems and error messages.

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2. Which browsers does GSAXcess® support?
This website supports Netscape Version 4.79 or higher and Microsoft Internet Explorer 5.5 or higher. Using other browsers or an older version of Netscape or Internet Explorer may prevent web pages from functioning or being displayed properly.

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3. How to identify which browser and browser version is being used?

Step 1. On the Help menu, click on Help About Communicator or Help About Internet Explorer...

Step 2. A separate window will display browser type and browser version.

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