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	A MANAGER'S HANDBOOK: HANDLING TRAUMATIC EVENTS FEBRUARY 2003     I.   Foreword    II.   Director's Letter   III.   When Tragedy Strikes at Work   IV.   How to Listen to Someone Who is Hurting    V.   Recovering from the Death of a Co-Worker   VI.   Supervising an Employee with Suicidal Concerns  VII.   Helping an Employee Recover from an Assault VIII.   Managing After a Disaster   IX.   Managing When the Stress Doesn't Go Away    X.   Workplace Violence: Stopping It Before Its Starts   XI.   When Domestic Violence Comes to Work   XII.   A Final Note: Tips for Coping with Extreme Stress  XIII.   Appendix: Form for Emergency Phone Numbers A Manager's Guide: Traumatic Incidents at the Workplace United States Office of Personnel Management, OWR Publication 20 | February, 2003 Work/Life Programs  |  Publications Index  |  Life Events Site  |  Reports and Official Documents

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