Transitweb: A website design and traveler information resource for transit agencies

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New Report:
Bus Signage for Persons with Visual Impairments

Transit authority operators have discovered that LED displays, while meeting the requirements contained in the Americans With Disabilities Act (ADA), may still be hard to read. This new best practices report for LED bus signage provides best practices so that signs can be easily read under all light conditions.

TRB Report: Transit Information and Promotion

Transit Information and Promotion examines travelers’ responses to mass-marketed and targeted information and promotions.

How to Use This Site

This site is designed to bring together a variety of resources to help transit agencies better communicate with their customers through websites and ITS-related technologies. These resources include:

Website Usability Guidelines - An online handbook for making public transit web sites easy to use.
Best Practices for LED Bus Signage - addresses the ADA specifications for destination signs with LED displays, and best practices for ensuring that signs can be easily read under all light conditions.
What information transit riders want, and when and how they want it.
A database of many of the transit websites in the United States, searchable by agency characteristics, by service area characteristics, by features, and by state.
Reports and publications on related topics.
Links to other websites on related topics.

Hint of the Month

Keep your customers informed of changes

As winter weather approaches, e-mail alert services can prove their worth during snow emergencies. The Trimet e-mail update service signed up 1500 new people during a snow and ice emergency. For examples of these services, search the Transitweb database by website features for e-mail alerts.

To see our past hints, review our archive of Website Content & Design Hints.

Contact Us: Send us your ideas for the next hint of the month, today!