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Glossary

QualityTools™, sponsored by the Agency for Healthcare Research and Quality (AHRQ), U.S. Department of Health and Human Services, provides a glossary of clarifying definitions and examples of terms used to describe common properties of health care used in the standardized abstracts (i.e., tool summaries).

Education
QualityTools defines "education" as any information that increases awareness and positively influences the attitudes and knowledge of patients, practitioners, and other health care professionals for the purpose of improving the health status of an individual or a community.


Institute of Medicine (IOM) Care Needs

End of life care
Care related to those not expected to survive more than six months.


Getting better
Care related to acute illness or injury.


Living with illness
Care related to chronic or recurrent illness.


Staying healthy
Care related to healthy populations or the general health needs of non-healthy populations (e.g., health promotion, disease prevention, risk factor assessment, early detection by screening and treatment of pre-symptomatic disease).


Institute of Medicine (IOM) Domains

Effectiveness
Relates to providing care processes and achieving outcomes as supported by scientific evidence.


Efficiency
Relates to maximizing the quality of a comparable unit of health care delivered or unit of health benefit achieved for a given unit of health care resources used.


Equity
Relates to providing health care of equal quality to those who may differ in personal characteristics other than their clinical condition or preferences for care.


Patient centeredness
Relates to meeting patients' needs and preferences and providing education and support.


Safety
Relates to actual or potential bodily harm.


Timeliness
Relates to obtaining needed care while minimizing delays.


Institute of Medicine (IOM) Priority Areas

Asthma - appropriate treatment for persons with mild/moderate persistent asthma

Cancer screening that is evidence-based - focus on colorectal and cervical cancer

Care Coordination (cross cutting)

Children with special health care needs

Diabetes - focus on appropriate management of early disease

End of life with advanced organ system failure - focus on congestive heart failure and chronic obstructive pulmonary disease

Frailty associated with old age - preventing falls and pressure ulcers, maximizing function, and developing advanced care plans

Hypertension - focus on appropriate management of early disease

Immunization - children and adults

Ischemic heart disease - prevention, reduction of recurring events, and optimization of functional capacity

Major depression - screening and treatment

Medication management - preventing medication errors and overuse of antibiotics

Nosocomial infections - prevention and surveillance

Obesity (emerging area)

Pain control in advanced cancer

Pregnancy and childbirth - appropriate prenatal and intrapartum care

Self-management/health literacy (cross-cutting)

Severe and persistent mental illness - focus on treatment in the public sector

Stroke - early intervention and rehabilitation

Tobacco dependence treatment in adults


Tool
QualityTools defines a "tool" as a web site, database, report, fact sheet, guide, or other mechanism to assist health care professionals, policymakers, health plans, employers, patients, and consumers in the development, promotion, or enhancement of health care quality within a practice, organization, or in an individual's daily life.


Tool Category

Assessment of Therapeutic Effectiveness
In QualityTools, this term categorizes tools that purposefully and clearly evaluate the effectiveness of therapeutic modalities. This form of evaluation considers both the efficacy of an intervention and its acceptance by those to whom it is offered. It answers the question: Does the practice do more harm than good to people to whom it is offered?


Counseling
This term categorizes those tools in QualityTools where advice or guidance is provided to patients by knowledgeable professionals.


Diagnosis
The National Library of Medicine defines this term as "The determination of the nature of a disease or condition or the distinguishing of one disease or condition from another. Assessment may be made through physical examination, laboratory tests, or the like, and may be assisted by computerized programs designed to enhance the decision-making process." Diagnoses can only be made by physicians.


Evaluation
This term can be used in two contexts:
  1. To describe follow-up (i.e., evaluating treatment). The National Library of Medicine defines this term as "Studies determining the effectiveness or value of processes, personnel, and equipment."
  2. To describe the initial assessment which may include gathering of information through interview, observation, examination and use of specific tests that allow patients to be evaluated for the possibility of a condition. Besides physician evaluations, the professional assessments performed by nurses and other health care professionals may be captured through the use of this term.

Prevention
For QualityTools, this term refers to the prevention of disease or mental disorders in susceptible individuals or populations through promotion of health, including mental health, and specific protection, as in immunization, as well as the prevention of complications or after-effects of existing disease. (i.e., complications of diabetes mellitus)


Rehabilitation
According to the National Library of Medicine rehabilitation is: "Restoration to the maximum degree possible of a person or persons suffering from disease or injury."


Risk Assessment
Risk assessment is defined as "The qualitative or quantitative estimation of the likelihood of adverse effects that may result from exposure to specified health hazards or from the absence of beneficial influences."


Screening
Dorland's Illustrated Medical Dictionary defines this as interventions "performed for the early detection of disease or disease precursors in apparently well individuals so that health care can be provided early in the disease or before the disease becomes manifest." (i.e., screening for prostate cancer)


Technology Assessment
This term describes as assessment/evaluation/review on the use of a given technology for a given application(s) and comparison to other technologies used to diagnose or treat the same condition.


Treatment
Under the term "treatment", the safety, efficiency, efficacy, and effectiveness of a therapeutic intervention are considered.


Vulnerable Populations
Groups of persons who may be compromised in their ability to give informed consent, who are frequently subjected to coercion in their decision making, or whose range of options is severely limited, making them vulnerable to health care quality problems.


Children
All infants, children, and adolescents, i.e., all individuals who have not reached the legal age of consent.


Disabled
Persons with physical or mental disabilities that affect or limit their activities of daily living and that may require special accommodations. These include cognitively disabled, communicatively disabled, mentally disabled, and physically disabled.


Frail Elderly
Older adults or aged individuals who are lacking in general strength and are unusually susceptible to disease or to other infirmity.


Homeless
Persons who have no permanent residence, including children and adolescents with no fixed place of residence.


Illiterate/low-literate populations
Persons with low levels of education.


Immigrants
Persons coming into a country of which they are not a native for the purpose of setting up residence. This category is also defined to include refugees, asylees, and undocumented aliens or immigrants.


Medically uninsured
Individuals or groups with no or inadequate health insurance coverage. Those falling into this category usually comprise three primary groups: the medically indigent, those with clinical conditions that make them medically uninsurable, and the working uninsured.


Mentally ill
Persons diagnosed as having a syndrome of emotional, cognitive, and/or perceptual problems leading to significant impairment of functioning or behavior.


Minority groups
A subgroup having special characteristics within a larger group, often bound together by special ties which distinguish it from the larger group.


Non-English speaking populations
Individuals who do not speak English or whose primary language is not English.


Poverty populations
Persons living below the standard level of living of the community.


Prisoners
Individuals involuntarily confined in a penal institution, including persons sentenced under a criminal or civil statute, detained pending arraignment, trial or sentencing; and detained in other facilities under statutes or commitment procedures providing alternative to criminal prosecution or incarceration in a penal institution.


Rural populations
Persons inhabiting rural areas or small towns classified as rural.


Terminally ill
Persons with an incurable or irreversible illness at the end stage that will result in death within a short time.


Transients/migrants
Mobile, short-term residents who move, usually to find work.


Urban populations
Persons inhabiting a city or town, including metropolitan areas.


Women
Adult females, including working women (who are engaged in gainful activities usually outside the home), battered women (who are physically and mentally abused over an extended period), and pregnant women.