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U. S. Food and Drug Administration
Center for Food Safety and Applied Nutrition
Outreach and Information Center
May 2000

Other Consumer Information Resources

The Office of Disease Prevention and Health Promotion (ODPHP) provides leadership in stimulating, coordinating, and unifying national disease prevention and health promotion strategies among Federal, State, and local agencies and major private and voluntary organizations. ODPHP is located within the Office of Public Health and Science, Office of the Secretary, U.S. Department of Health and Human Services (HHS). http://odphp.osophs.dhhs.gov/

Consumer Nutrition Information Line by the American Dietetics Association, a link to nutrition and health offering names of registered dieticians in your area, nutrition messages, fact sheets and good nutrition reading lists. 1-800-366-1655

healthfinder® is a free gateway to reliable consumer health and human services information developed by the U.S. Department of Health and Human Services. healthfinder® can lead you to selected online publications, clearinghouses, databases, web sites, and support and self-help groups, as well as the government agencies and not-for-profit organizations that produce reliable information for the public. Launched in April 1997, healthfinder® served Internet users over 1.7 million times in its first year online; in 1999, the site received 94 million hits and 4,549,810 visits!

The Combined Health Information Database (CHID) biographic database produced by health-related agencies of the Federal Government. This database provides titles, abstracts, and availability information for health information and health education resources.

The National Health Information Center (NHIC) is a health information referral service. NHIC puts health professionals and consumers who have health questions in touch with those organizations that are best able to provide answers.

U.S. Consumer Gateway site designed so that you can locate information by category -- such as Food, which has subcategories to direct you to areas within individual federal Web sites containing related information.

Federal Consumer Information Center, Pueblo, Colorado
This Web site contains hundreds of consumer publications that you can read or order on-line. Site also has access for searching, consumer news, and links. http://www.pueblo.gsa.gov. From this site, you can access the Federal Information Center (FIC), a single point of contact for people who have questions about Federal agencies, programs, and services. The FIC currently responds to nearly 3 million calls per year via its nationwide, toll-free numbers. This site was designed to refer you to resources that can help answer some of the most frequently asked questions handled by the FIC. For questions about products other than food, medicines, toys, household products, and automobiles that may be subject to recalls ordered by the Federal Government, or if you would like to learn how to report a possible defect in a specific product, contact the Federal Information Center.

The Federal Trade Commission enforces a variety of federal antitrust and consumer protection laws. The Commission seeks to ensure that the nation's markets function competitively, and are vigorous, efficient, and free of undue restrictions. The Commission also works to enhance the smooth operation of the marketplace by eliminating acts or practices that are unfair or deceptive. In general, the Commission's efforts are directed toward stopping actions that threaten consumers' opportunities to exercise informed choice.

The USDA's Food Safety and Inspection Service (FSIS) Meat and Poultry Hotline is a toll-free telephone service that helps consumers prevent foodborne illness, specifically by answering their questions about safe storage, handling, and preparation of meat and poultry products. The Hotline may be reached by calling:
1-800-535-4555 (voice)
(202) 720-3333 (Washington, DC, areas), or
1-800-256-7072 (TDD/TTY).

Callers may speak with a food safety specialist from 10:00 a.m. to 4:00 p.m. Eastern Time, weekdays. Recorded messages are available at all times.

The Consumer Product Safety Commission (CPSC) regulates the safety of toys; household products such as furniture, appliances, and lawnmowers; recreational equipment; and other off-road vehicles such as snowmobiles. The CPSC posts information on its recalls both by the date of the relevant press release or by the type of product recalled. For more information on products that the CPSC regulates, you may call their toll-free hotline at 800/638-CPSC (TTY: 800/638-8270).

For Further Information Contact:
CFSAN Outreach and Information Center
Toll-Free Information Line:


Outreach and Information Center
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