FY 1999 Performance Report
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Program Evaluation
We conduct targeted program evaluations, both internal and external, on specific program areas to measure our results and provide information for our strategic planning activities. Program evaluation activities are primarily conducted within the appropriate program offices and are supplemented by evaluations conducted by external contractors when necessary. In addition, our Office of Merit Systems Oversight and Effectiveness (OMSOE) conducts special studies on contemporary, crosscutting HRM issues. Our Office of the Inspector General also conducts periodic evaluation studies and audits of our programs which provide an additional source of internal feedback. We also use reports produced by external organizations such as the General Accounting Office, the Merit Systems Protection Board, the National Partnership for Reinventing Government, the National Academy of Public Administration and the groups that audit our trust funds. Examples of evaluation reports, their results, and the actions we took are listed below.
- Poor Performers in Government: A Quest for the True Story (OMSOE, January 1999) and Federal Supervisors and Poor Performers (MSPB, July 1999) indicated that only about 3.7% of employees are rated as true poor performers by their supervisors, but that supervisors did need additional guidance to deal effectively with this situation. As a result, we produced additional materials and tools, including a CD ROM, to assist supervisors with this management challenge.
- Opportunity Lost: Openness in the Employment Process (OMSOE, April 1999) indicated that nearly one third of jobs examined did not have adequate public notice. As a result we provided additional guidance materials to agencies and made improvements in the USAJOBS website.
- Year 2000 Computing Challenge: OPM Has Made Progress on Business Continuity Planning (GAO, May 1999) reported that OPM was progressing well on implementing its business activity planning strategy, but suggested some additional actions to assess risk and prepare contingency plans. In response, OPM took actions to address these concerns, and GAO noted the improvements in their final report.
- Report on Audit of the Office of Personnel Management’s Fiscal Year 1998 Revolving Fund and Salaries and Expenses Accounts Financial Statements (Office of the Inspector General, February 1999) acknowledged improvement in several areas and also provided management with recommendations which aided us in developing specific actions to resolve several material weaknesses.