How to Get Help
OPM does not have any specific information on current employee health plan enrollment, and we cannot individually advise you on the best plan for you.
These web pages can help with many questions:
To get additional assistance:
Comments on the Web Site
We can provide help with problems in using the FEHB web site, and are happy to receive suggestions for improving that site. These may be sent to insure-webmaster@opm.gov.
Our mailing address is:
U. S. Office of Personnel Management
Federal Employees Health Benefits Program, Room 3424
1900 E Street, NW
Washington, DC 20415-0001
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Disputed Claims
You have the right to file a claims dispute with the Office of Personnel Management after exhausing the carrier's own appeal procedures. The plan brochure includes specific instructions on how to file such a claim, and who to send it to in our office. See our Disputed Claims Page.
Reporting Suspected Fraud
Suspected fraud should be reported to our Office of the Inspector General if you do not receive satisfaction in your efforts to resolve the matter with your health plan. Instructions are found on our Health Care Fraud Page.
Agency Policy Questions
Agency headquarters offices may send questions concerning interpretation and technical guidance on FEHB law, regulations and policy to fehb@opm.gov. Agency field offices should contact their headquarters.
Employees should direct questions to their human resources office.
