INFORMATION TECHNOLOGY SUPPORT SERVICES (ITSS-3)

The Department of Justice (DOJ) is pleased to announce the continuation of the successful INFORMATION TECHNOLOGY SUPPORT SERVICES (ITSS-3) program. The program is designed to procure state-of-the-art information technology services and project related hardware in a timely and cost-effective manner to DOJ organizations and other Federal agencies for a period of seven (7) years, i.e., from October 18, 2004 thru September 30, 2011.

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TYPES OF CONTRACTS

The Information Technology Support Services (ITSS-3)contracts are Indefinite Delivery/Indefinite Quantity, Time and Material contracts. The contractors provide Information Technology (IT) services and project related hardware on a task order basis.

Task orders are issued on a Time and Material (T&M) and/or Firm Fixed Price (FFP) basis. T&M task orders are priced using the labor rates fixed in the contracts, whereas FFP task orders provide for performance at an overall fixed price per task.

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CONTRACT SCOPE

• Every conceivable IT service can be procured under the ITSS-3 program in a timely, efficient, and cost-effective manner:
• Across the entire Systems Development Life Cycle (SDLC);
• For various types of information and management systems;
• Using a variety of database management systems and software languages; and
• Involving many computer hardware environments and operating systems.
• Procurement of hardware, as related to a specific project, is allowed under the ITSS-3 program.
• These contracts are available for use, on a non-mandatory basis, by all DOJ components and other Federal agencies to satisfy their IT requirements, as long as they are within the scope of the ITSS-3 contracts.
• The program is available for use nationwide and overseas.
• There is no limitation on the dollar value of a task order issued for the DOJ or other Federal agencies.

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TASK ORDER AWARDS

• All task orders issued are subject to the terms and conditions of the contract.
• All contractors are provided a fair opportunity to be considered for each task order award.
• The simplified and streamlined procedures allow us to issue a task order in less than two weeks.
• Task orders issued under these contracts are awarded consistent with FAR 16.505:
  1. Primarily, ITSS task orders are awarded through competition.
  2. A task order may be awarded without competition in the following four exceptions pursuant to FAR 16.505(2):
     • Urgency;
     • Only one contractor can provide services;
     • Logical follow-on work; or
     • Satisfy contractor's minimum guarantee.

• Customers may elect to use oral proposals in lieu of or in addition to requesting written proposals when making a task order award.
• Task orders are awarded, when possible, based on initial technical and cost proposal submissions.
• All costs associated with the preparation, presentation and/or discussions of the contractors' task order proposals are the responsibility of the ITSS contractors, at no additional cost to the customer agency.

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ADMINISTRATIVE FEE

An administrative fee is applied incrementally to the total value of each task order, and is calculated as follows:

3.5%   up to $1M

2.0%   for greater than $1M and up to $10M

0.5%   for greater than $10M

The fee covers the Department's costs of administering the ITSS-3 program. It covers the cost of the Contracts Management Service's administrative services to customer agencies, including overall consultation and technical guidance in the development of SOWs, coordination of the source selection process, preparation of reimbursement agreements and other financial documents, and the issuance of task orders.

The fee also covers the cost of coordinating contract and/or task order amendments, resolving contractual issues concerning contractor performance, maintaining a database containing information such as task order status, contractors' past performance ratings, payments of contractor invoices, and collection of reimbursements from customer accounts.

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PRIME CONTRACTORS

The following is a list of twelve (12) highly skilled prime contractors that deliver state-of-the-art IT services to support the ITSS-3 program. These contractors have proven records of high-quality past performance to provide comprehensive IT services efficiently and cost-effectively, and offer competitive rates for all labor categories.

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LABOR CATEGORIES

ITSS contracts offer a blend of a wide variety of labor categories allowing customers to procure a full range of IT services to meet their task order requirements.

ORDERING PROCEDURES

All requests received from the DOJ customers and other Federal agencies are processed expeditiously in a simple, straightforward and efficient manner. Normally, it takes approximately two to three weeks to issue a task order. With simplified and streamlined procedures, we can issue a task order in less than two weeks.

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CONTRACT ADMINISTRATION

• Contracting Officer (CO)
  

  DOJ's ITSS-3 Contracting Officer has the overall responsibility for the administration of these contracts. Only he/she can amend, modify or deviate from contract terms, conditions, and requirements. The CO for the program is:

  Contracting Officer
  U.S. Department of Justice
  Justice Management Division
  Procurement Services Staff
  1331 Pennsylvania Avenue, NW
  National Place Building, Suite 1000
  Washington, DC 20530
  

  Telephone: (202)307-1976, Fax:(202)307-1933
  

• Contracting Officer's Technical Representative (COTR)
  

  The ITSS-3 COTR acts as a liaison between customer organizations, contractors, and the Contracting Officer, and coordinates the technical aspects of the ITSS-3 contracts. The COTR for the program is:

  Surrindar Singh Hansra
  U.S. Department of Justice
  Justice Management Division, Office of the CIO
  Enterprise Solutions Staff, Contracts Management Service
  601 D Street, NW, Room 4524
  Washington, DC 20530
  

  Telephone: (202)514-5699, Fax:(202)514-0805
  Email Address: Surrindar.Hansra@usdoj.gov
  

• Government Task Managers
  

  Government Task Managers serve as a focal point on all task order activities. They prepare statements of work, provide technical guidance to contractors, and review contractors' performance (technical, timeliness, and cost control) on all task orders.

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FINANCIAL ADMINISTRATION

The COTR is designated the responsibility for:

• Establishing Reimbursement Agreements, Form DOJ-216, between DOJ's Contracts Management Service and customer organizations.
• Reviewing monthly invoices submitted by contractors, and certifying them for payment after receiving certification from Government Task Managers that the expenditures reported by contractors in their monthly progress reports are accurate.

Contracts Management Service (CMS) pays contractor invoices out of its Working Capital Funds, and then requests reimbursements for these costs from customer organizations on a monthly basis.

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ELECTRONIC COMMERCE

DOJ intends to use electronic commerce methods to the maximum practical extent in conducting business with its contractors and all customer organizations.

• Receive Statements of Work (SOWs) from customers;
• Issue requests to contractors for preparation of technical and cost proposals;
• Receive technical and cost proposals from contractors;
• Receive monthly progress reports and invoices from contractors;
• Receive customer approval of monthly progress reports; and
• Communicate information among all parties on issuance of task orders and contract/program administration.

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OTHER INFORMATION

• Cutomers have direct control over their projects.
• The ITSS-3 program does not restrict subcontracting.
• A contractor must comply with security requirements stipulated in the statement of work for each task order. Customer organizations are responsible for costs associated with obtaining security clearances for contractor personnel assigned to work on their projects.
• For every task order, contractors are required to submit monthly progress reports describing the activities during the past month, plans for the forthcoming month, and any anticipated problems including any action required by the Government. These reports also include monthly as well as cumulative labor hours and dollar expenditures.

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POINT OF CONTACT

For further information on these innovative contracts, please contact the ITSS-3 Program Manager at the following address:

Surrindar Singh Hansra
U.S. Department of Justice
Justice Management Division, Office of the CIO
Enterprise Solutions Staff, Contracts Management Service
601 D Street, NW, Room 4524
Washington, DC 20530

Telephone: (202)514-5699, Fax:(202)514-0805
Email Address: Surrindar.Hansra@usdoj.gov