To SBA Home Page
Skip to the main content.
  BI Home Page

Business Initiatives' Mission and Overview
Business Initiatives' Programs
Business Development
SBA/National Academy Foundation Initiative
Energy Star Program
Schemes Against Small Businesses
New Video Teach What you Need to Know About Running a Business
Small Business Tax Information
teens entrepreneur guide
Outside Resources for Business Initiatives
Home for this AreaYour Previous Location if Java OK

    NTIS SMALL BUSINESS TRAINING COURSES

    The National Technical Information Service (NTIS), an agency of the U.S. Department of Commerce, has a new series of "What You Need to Know About Running a Business" videotapes.

    These programs help the prospective entrepreneur and those already in business. They were prepared by INTELECOM Intelligent Telecommunications, a non-profit corporation formed by 47 southern California colleges and a leading producer of television-based college credit courses.

    The series includes:

    BUSINESS AND THE LAW
    This comprehensive series on business law addresses the law of sales, commercial paper, agency, and property, and examines such critical legal topics as government regulation, employment practices, and consumer and environmental protection. Thirty 30-min. programs on 8 videotapes.

    BY THE NUMBERS
    This innovative, award-winning business mathematics series teaches business people the math they encounter every day in their professional and personal lives. Twenty-six 30-min. programs on 7 videotapes.

    SOMETHING VENTURED
    This comprehensive, award-winning primer on small business management shows how to investigate and evaluate business opportunities, acquire skills and knowledge needed to establish a new firm, market products or services, manage the human and fiscal demands of a business operation, and be a good corporate citizen. Case studies focus on individual businesses, bringing all the dynamism of owning and operating your own company to life. Twenty-six 30-min. programs on 7 videotapes.

    THE SALES CONNECTION
    Today, a salesperson is successful only if the customer remains loyal. That means providing a combination of quality, service, and value that makes your product stand out from the competition. And it means the salesperson and the customer function as allies, working toward a common goal. This award-winning series provides viewers first-hand experiences related by salespeople, live-action observation of salespeople "in the trenches," and compelling interviews with some of the most respected experts in the field. Twenty-six 30-min.programs on 7 videotapes.

    TAKING THE LEAD
    This uniquely compelling, award-winning video series examines the changing, challenging world of today's management. Multi-national markets and global competition, the explosive force of technology, the cultural and social diversity of the workforce, and the emphasis on environmental awareness and social responsibility are radically changing the world of business. Each program combines vision with reality, and long-term goals with day-to-day strategies, providing the insight to survive and succeed in the rapidly changing business world. Twenty-six 30-min. programs on 7 videotapes.

    Programs may be ordered by calling 800-553-NTIS(6847) or 703-605-6000. Ask for:


      Business and the Law, Order no. AVA20454VNB8;
      By the Numbers, AVA20485VNB7;
      Something Ventured, AVA20512VNB7;
      The Sales Connection, AVA20539VNB7;
      and Taking the Lead, AVA20566VNB7.

    Each program in each series is available separately for $99.

    While the contents of this series are considered to be of general merit, the information on the series as presented here by the U.S. Small Business Administration does not constitute an endorsement by SBA of the views, opinions, policies, products or services of the presenters, producers, or companies featured in or affiliated with the videos.

    To Top

    Series title:

    BUSINESS AND THE LAW

     

    AVA20454VNB8, $599, thirty 30-min. programs on 8 videotapes

    Series Descriptor:

    This series on business law is possibly the most comprehensive ever produced. It addresses the law of sales, commercial paper, agency, and property – and examining such critical legal topics as government regulation, employment practices, and consumer and environmental protection Anyone in business or law will benefit from the "real-life" approach of Business and the Law.

    Episodes:

    Law and the Business Person sets the tone for the series providing a foundation for understanding what business law is, its importance in business operations, and the consequences of not knowing the law. AVA20455VNB1, $99, 30-min. VHS

    Law and the Legal System identifies the elements that form the definition of law, and the components a legal system needs for serving society. AVA20456VNB1, $99, 30-min. VHS

    Business Crimes and Business Torts looks at the issues related to business crimes and torts and shows how the law is flexible to deal with a variety of issues and how it changes when necessary. AVA20457VNB1, $99, 30-min. VHS

    The Nature of Contract Law explains what a contract is, how contract law evolved, the essential elements in a contract, and how contracts are classified. AVA20458VNB1, $99, 30-min. VHS

    The Agreement explores the relation between the offer and acceptance, and how an offer may be terminated. AVA20459VNB1, $99, 30-min. VHS

    Consideration explains how the concept of consideration is the "exchange value" portion of a contract. AVA20460VNB1, $99, 30-min. VHS

    Contractual Capacity examines the legal capacity of all persons who enter into a contract. AVA20461VNB1, $99, 30-min. VHS

    Legal Purpose considers what the term legal means as it applies to contracts. AVA20462VNB1, $99, 30-min. VHS

    Genuineness of Assent shows how mutual understanding, openness, and willing agreement are relevant to the terms of the contract. AVA20463VNB1, $99, 30-min. VHS

    Proper Form explores various circumstances under which contracts must be written, and defines the term "written contract." AVA20464VNB1, $99, 30-min. VHS

    Interpretation of Contracts addresses the role judicial interpretation plays in enforcing contracts, and looks at the guidelines courts use in making their decisions. AVA20465VNB1, $99, 30-min. VHS

    Rights of Third Parties examines the circumstances under which the court will or will not enforce the rights of third persons, and the criteria a court uses in determining those rights. AVA20466VNB1, $99, 30-min. VHS

    Performance and Discharge analyzes the reasons for discharging a contract should fulfillment of contract terms become extraordinarily difficult, or even impossible. AVA20467VNB1, $99, 30-min. VHS

    Contractual Remedies explains how legal and equitable remedies are applied when a contract is violated, or not upheld. AVA20468VNB1, $99, 30-min. VHS

    Sales and Sales Contracts discusses how sales contracts differ from common law contracts. AVA20469VNB1, $99, 30-min. VHS

    Passage of Title and Risk of Loss focuses on the guidelines that determine precisely when ownership changes hands, and when the responsibility for merchandise moves from seller to buyer. AVA20470VNB1, $99, 30-min. VHS

    Performance of a Sales Contract outlines the specific duties required of sellers and buyers, and presents examples of several different kinds of contracts. AVA20471VNB1, $99, 30-min. VHS

    Warranties and Product Liability covers what a warranty is and answers questions related to the obligations of the seller and buyer. AVA20472VNB1, $99, 30-min. VHS

    Remedies for Breach describes the legal procedures available when a buyer or seller breaches the contract. AVA20473VNB1, $99, 30-min. VHS

    Functions and Forms of Commercial Paper examines the different types of commercial paper, and when and where each should be used. AVA20474VNB1, $99, 30-min. VHS

    Negotiability defines what "negotiable" means, and explains the requirements that make an instrument negotiable. AVA20475VNB1, $99, 30-min. VHS

    Negotiations and Holders in Due Course focuses on the UCC rules for the holder (the one in possession) and the maker (the one who issues)of a negotiable instrument. AVA20476VNB1, $99, 30-min. VHS

    Bank-Customer Relations looks into the legal relationship that commences when a customer opens a checking account, and the rights and duties that accrue to both the customer and bank. AVA20477VNB1, $99, 30-min. VHS

    Creation and Termination of Agency introduces the law governing the relationship between agents and the principals whose interests they represent, and outlines the duties and responsibilities each owes the other. AVA20478VNB1, $99, 30-min. VHS

    Principals and Agents assesses primary issues involved in determining the liability of both principals and agents in an agency relationship. AVA20479VNB1, $99, 30-min. VHS

    Real Property introduces the legal concept of property and the rights associated with owning it. AVA20480VNB1, $99, 30-min. VHS

    Personal Property points out differences between personal and intangible property. AVA20481VNB1, $99, 30-min. VHS

    Government Regulations considers the nature and scope of government regulation of U.S. business from both historical and current perspectives. AVA20482VNB1, $99, 30-min. VHS

    Consumer and Environment Protection addresses consumer and environmental protection laws and their impact on business behavior. AVA20483VNB1, $99, 30-min. VHS

    Labor and Employment Practices provides a good overview of what the law expects of both employers and employees. AVA20484VNB1, $99, 30-min. VHS

    To Top

    Series title:

    BY THE NUMBERS

     

    AVA20485VNB7, $599, twenty-six 30-min. programs on 7 videotapes

    Awards:

    [ribbon] Best Distance Learning Program. The 10th Annual TeleCon Awards.

    [ribbon] President’s Award. Sixth Annual CCAIT Video Competition.

    Series Descriptor:

    By the Numbers is an innovative business mathematics series. The subtitle for the series, "Practical Applications of Business Mathematics," reflects the basic premise of the series: that students learn best when the object of their study is related directly to their lives. The resulting product is the math students encounter everyday in their professional and personal lives.

    Episodes:

    Mathematics in the Business World introduces the value of business math and offers the rationale for acquiring strong math skills. AVA20486VNB1, $99, 30-min. VHS

    Fractions, Decimals, and Percents demonstrates how fractions, decimals and percents in addition, subtraction, multiplication and division are useful to the business person. AVA20487VNB1, $99, 30-min. VHS

    Equations and Formulas introduces simple algebra with emphasis placed on ratios and proportions, reading formulas correctly, manipulating formulas, and using standard formulas to solve word problems. AVA20488VNB1, $99, 30-min. VHS

    Banking Services covers the services of modern banks and savings institutions, demonstrating checking accounts, check registers, credit card transactions and bank statements. AVA20489VNB1, $99, 30-min. VHS

    Gross Earnings stresses the importance of maintaining accurate payroll records, and covers methods for calculating gross earnings, overtime earnings, and commission and piecework incentive pay methods. AVA20490VNB1, $99, 30-min. VHS

    Social Security and Withholding expands the discussion of payroll as a critical component in a business’s recordkeeping system, outlining the process for calculating payroll deductions, and filing payroll records and returns. AVA20491VNB1, $99, 30-min. VHS

    Sales and Property Taxes surveys the concept of taxation, why taxes are paid, various kinds of taxes and what we get in return for our tax dollars. AVA20492VNB1, $99, 30-min. VHS

    Income Taxes relates in more detail how taxes are spent, stressing that tax laws are constantly changing, forcing the business person to stay informed. AVA20493VNB1, $99, 30-min. VHS

    Business Insurance stresses how businesses can use insurance to protect against loss. AVA20494VNB1, $99, 30-min. VHS

    Personal Insurance takes a more personal look at insurance, including motor vehicle and life insurance, liability coverage, determining annual premiums, and reading tables. AVA20495VNB1, $99, 30-min. VHS

    The Business Discount explores the advantages of cash discounts to the sellers and buyers as a way of making a profit. AVA20496VNB1, $99, 30-min. VHS

    Pricing Products and Services presents basic formulas for calculating markup, markdown and cost, and how to apply the concept of percent to markup and markdown problems. AVA20497VNB1, $99, 30-min. VHS

    Inventory Control focuses on the importance of minimizing unsaleable or surplus merchandise, and presents inventory control as a strategy for business marketing, not just record keeping. AVA20498VNB1, $99, 30-min. VHS

    Simple Interest presents the basics of interest, and discusses how the formulas for principal, rate, and time interrelate. AVA20499VNB1, $99, 30-min. VHS

    Notes and Bank Discounts explores promissory notes, how and when they are used, and methods for determining the due date, face value, and rate. AVA20500VNB1, $99, 30-min. VHS

    Compound Interest analyzes the difference between simple and compound interest, illustrates how and when compound interest is used, and introduces the basics of savings accounts and time deposit accounts. AVA20501VNB1, $99, 30-min. VHS

    Credit Purchases shows just how prevalent credit has become in retailing, and how credit increases sales and provides additional income in today’s business world. AVA20502VNB1, $99, 30-min. VHS

    Annuities, Sinking Funds, and Amortization contrasts different types of periodic payments that expand a business’ or individual’s purchasing and investment power. AVA20503VNB1, $99, 30-min. VHS

    Depreciating Business Assets distinguishes between tangible and intangible assets, and explains the advantages, from a business perspective, of spreading the value of an asset over several years. AVA20504VNB1, $99, 30-min. VHS

    Allocating Costs and Profits demonstrates the math used to determine the profitability of a product or service by proper allocation of overhead costs. AVA20505VNB1, $99, 30-min. VHS

    Financial Statements studies the two most basic financial statements of any business: the income statement and the balance sheet. AVA20506VNB1, $99, 30-min. VHS

    Cash Flow and Financial Ratios provides insight into the ways in which the health of a business is determined, and looks at the shortcomings of balance sheets and income statements as indicators. AVA20507VNB1, $99, 30-min. VHS

    Funding the Business with stocks and Bonds introduces corporate debt and equity by examining the role of stocks in funding a business, the difference between preferred and common stock, and the concept of bonds as debt owed to its bondholders. AVA20508VNB1, $99, 30-min. VHS

    Statistics for the Business World emphasizes the business use of statistics, showing how appropriate statistics give a more accurate, more comprehensive picture of business growth and trends. AVA20509VNB1, $99, 30-min. VHS

    Communicating with Graphs and Charts demonstrates the advantages of visual representation of statistical data and shows how this can work to a business’s advantage in reporting and marketing. AVA20510VNB1, $99, 30-min. VHS

    The Future of Business Mathematics focuses on the shifting needs of the business person. While business math itself may remain constant, the mathematical needs of modern business do not. AVA20511VNB1, $99, 30-min. VHS

    To Top

    Series title:

    SOMETHING VENTURED

    AVA20512VNB7, $599, twenty-six 30-min. programs on 7 videotapes

    Awards:

    [ribbon] Best Distance Learning Program. The 11th Annual TeleCon Awards

    Testimonials:

    The Conyers-Rockdale library has checked out these wonderful small business videos 391 times in just three months!." Deborah Manget, Conyers-Rockdale Library, Georgia

    Series Descriptor:

    The videos in the award-winning series, Something Ventured, together serve as a comprehensive primer on small business management by showing prospective entrepreneurs, and those already in business, how to investigate and evaluate business opportunities, acquire skills and knowledge needed to establish a new firm, market products or services, manage the human and fiscal demands of a business operation and meet the organization’s social responsibility to its community. Case studies throughout the series focus on individual businesses, bringing all the dynamism of owning and operating your own company to life in a way that entertains while it instructs.

     

    Episodes:

    Small Business in a Big World illustrates impact of small businesses in today’s society. AVA20513VNB1, $99, 30-min. VHS

    On Your Own provides an introspective into small business ownership, and features entrepreneurs with different businesses, backgrounds, and locations. AVA20514VNB1, $99, 30-min. VHS

    Finding A Niche focuses on how a particular type of business is selected for development. AVA20515VNB1, $99, 30-min. VHS

    New or Used? reveals how company records can be used to determine asset value, profitability, and goodwill when analzying the advantages of new or used options. AVA20516VNB1, $99, 30-min. VHS

    The Ties that Bind explores the advantages and disadvantages of buying and owning a franchise. AVA20517VNB1, $99, 30-min. VHS

    A Different Look. Case study of Nicole Miller. AVA20518VNB1, $99, 30-min. VHS

    Taking Aim stresses the important marketing strategy of correctly identifying potential customers. AVA20519VNB1, $99, 30-min. VHS

    Where to Hang the Sign outlines the many factors involved in choosing a location for a new small business: Appearance; style of surrounding businesses; parking and general facility needs. AVA20520VNB1, $99, 30-min. VHS

    The Buck Starts Here evaluates how much capital a small business needs and where to get it. AVA20521VNB1, $99, 30-min. VHS

    Making It Legal describes the three forms of small business ownership ¾ proprietorships, partnerships, and corporations ¾ and presents examples of each. AVA20522VNB1, $99, 30-min. VHS

    From the Ground Up is a case study of RAW Architecture. AVA20523VNB1, $99, 30-min. VHS

    The Right Mix emphasizes how the focus of a small business must be on the customer. Once market research determines a target market and the motivations for buying, a product or service can be developed. AVA20524VNB1, $99, 30-min. VHS

    What the Market Will Bear examines experiences small businesses have encountered and some techniques that can be used to develop appropriate pricing structure. AVA20525VNB1, $99, 30-min. VHS

    Out From the Crowd considers how various small businesses distinguish themselves, emphasizing the importance of customer service and the training of sales personnel. AVA20526VNB1, $99, 30-min. VHS

    Going Places looks at various channels of distribution available to the small business owner, as well as factors that should be considered in selecting one. AVA20527VNB1, $99, 30-min. VHS

    A Vintage Blend is a case study of Foris Vineyard. AVA20528VNB1, $99, 30-min. VHS

    Making the Pieces Fit analyzes the deficiencies related to the five management functions - planning, organizing, staffing, leading, and controlling - that cause small business failure. AVA20529VNB1, $99, 30-min. VHS

    The Human Factor conveys the importance of determining the needs and skills for your business in selecting the right employees. AVA20530VNB1, $99, 30-min. VHS

    Taking Stock details how purchasing and inventory control are essential to the successful management of a small business. AVA20531VNB1, $99, 30-min. VHS

    "The Play’s the Thing…" is a case study of the Oregon Shakespeare Festival. AVA20532VNB1, $99, 30-min. VHS

    Keeping Track describes why the development of a viable accounting system and knowing how to use the information can mean the difference between success and failure. AVA20533VNB1, $99, 30-min. VHS

    The Money Flow looks at a series of strategies a small business can use to strengthen its cash position and maintain a sound financial footing. AVA20534VNB1, $99, 30-min. VHS

    Risky Business explores the variety of risks small businesses commonly face and the ways in which they can cope with them. AVA20535VNB1, $99, 30-min. VHS

    Publish or Perish is a case study of Sun Publications. AVA20536VNB1, $99, 30-min. VHS

    For Everyone’s Good zooms in on two issues -- the honesty of the small firm, and its community involvement. AVA20537VNB1, $99, 30-min. VHS

    It’s the Law examines the major federal, state, and local regulations that affect small businesses, as well as legal agreements and relationships that are a part of most small business operations. AVA20538VNB1, $99, 30-min. VHS

    To Top

    Series title:

    THE SALES CONNECTION

    AVA20539VNB7, $599, twenty-six 30-min. programs on 7 videotapes

    Awards:

    [ribbon] President’s Award. Seventh Annual CCAIT Video Competition

     

    [ribbon] Blue Ribbon: Sales Training. American Film and Video Festival

    Series Descriptor:

    In the past you were considered a successful salesperson if you got the prospect to sign on the dotted line. Today, a salesperson is successful only if the prospect or customer remains satisfied long after the contact is signed, the sale made, or the account confirmed. That means providing a combination of quality, service, and value that makes your product stand out from the competition. And it means using a consultative approach to selling, where the salesperson and the customer function as allies, working toward a common goal. The Sales Connection provides viewers first-hand experiences related by salespeople, live-action observation of salespeople "in the trenches," and compelling interviews with some of the most respected experts in the field.

    Episodes:

    The Sales Engine addresses the ways in which personal selling stimulates economic growth in a market driven economy, and traces its evolution from the early days of the Production Era to the present day. AVA20540VNB1, $99, 30-min. VHS

    A Seller’s World examines the opportunities and potential rewards of a career in personal selling. AVA20541VNB1, $99, 30-min. VHS

    The Big Picture provides an overview of the broad range of career opportunities in personal selling, with positions ranging from entry level trainees to high paid supervisors and managers. AVA20542VNB1, $99, 30-min. VHS

    The Personal Touch outlines the qualities needed for success, including the manner in which salespeople establish, build and maintain relationships and a positive self image. AVA20543VNB1, $99, 30-min. VHS

    First Impressions emphasizes the importance of the image that a salesperson projects in shaping how the customer responds. AVA20544VNB1, $99, 30-min. VHS

    Sales Talk examines communication style bias – often a barrier to selling success — and how this occurs when salespeople contact customers whose communication styles are different. AVA20545VNB1, $99, 30-min. VHS

    In the Know reveals why it is important to provide the prospective buyer with specific knowledge needed to make the best possible buying decision. AVA20546VNB1, $99, 30-min. VHS

    A Good Match shows how the key to successful selling is being able to convert "product features" into "buyer benefits." AVA20547VNB1, $99, 30-min. VHS

    In Position focuses on those decisions, activities, and communication techniques that form selling strategies for new and old products. AVA20548VNB1, $99, 30-min. VHS

    Beneath the Surface highlights the factors that influence buyers' decisions and make them buy. AVA20549VNB1, $99, 30-min. VHS

    Step by Step focuses on two influences for buying -- "emotional" and "rational." AVA20550VNB1, $99, 30-min. VHS

    Making Connections discusses how prospecting is the method by which salespeople can identify potential customers, a process which requires planning. AVA20551VNB1, $99, 30-min. VHS

    Plan of Action explains the importance of pre-planning for a sales presentation and outlines the work involved prior to the actual meeting with the prospect. AVA20552VNB1, $99, 30-min. VHS

    Going the Distance goes over the four major parts of a consultative-style sales presentation, a popular approach to the sale of retail and wholesale goods and services. AVA20553VNB1, $99, 30-min. VHS

    Show and Tell stresses the importance of the sales demonstration as a proven way to strengthen a consultative sales presentation. AVA20554VNB1, $99, 30-min. VHS

    Breaking Through provides strategies for dealing with and overcoming buyer resistance. AVA20555VNB1, $99, 30-min. VHS

    On the Dotted Line offers guidelines for "closing the sale" as an outcome of a well-planned presentation. AVA20556VNB1, $99, 30-min. VHS

    Full Service focuses on the two main processes of personal selling — making the sale and servicing the sale — and emphasizes the importance of customer service in increasing sales. AVA20557VNB1, $99, 30-min. VHS

    The Extra Mile discusses customer concerns and the need for each salesperson to become familiar with them as they relate to their customers. AVA20558VNB1, $99, 30-min. VHS

    Setting the Pace sets forth the responsibilities of sales managers and the things they need to do for success. AVA20559VNB1, $99, 30-min. VHS

    Peak Performance focuses on the responsibility sales managers have for orienting, training and motivating new salespeople. AVA20560VNB1, $99, 30-min. VHS

    Personal Best positions self-management as a four-dimensional process that involves management of time, territory, records and stress. AVA20561VNB1, $99, 30-min. VHS

    On Line demonstrates the role of computers for speedy prospect identification and information organization that leaves more time available for sales. AVA20562VNB1, $99, 30-min. VHS

    Open Line looks at some of the advantages and strategies of telemarketing that can increase the efficiency and effectiveness of salespeople. AVA20563VNB1, $99, 30-min. VHS

    The Right Choice explores various legal and ethical guidelines for salespeople and the rights and wrongs of selling. AVA20564VNB1, $99, 30-min. VHS

    One World considers the impact of international business and the economic interdependence of nations on sales and selling. AVA20565VNB1, $99, 30-min. VHS

    To Top

    Series title:

    TAKING THE LEAD

    AVA20566VNB7, $599, twenty-six 30-min. programs on 7 videotapes

       

    Awards:

    [ribbon] Certificate of Creative Excellence. U.S. International Film & Video Festival. [ribbon] Award for Technical Excellence. The PBS Engineering Committee. [ribbon] Bronze Cindy Award. The Association of Visual Communicators.

    Description:

    Taking the Lead is a uniquely compelling video series that examines the changing, challenging world of management at the dawn of the 21st century. Multi-national markets and global competition...the explosive force of technology...the cultural and social diversity of the workforce...the emphasis on environmental awareness and social responsibility are radically changing the world of business. Each program in Taking the Lead combines vision with reality, and long-term goals with day-to-day strategies, providing students and casual viewers alike with the insight to survive and succeed in the rapidly changing business world.

    Episodes:

    Management at Work introduces the five basic functions of management, and describes the sweeping changes in the business environment which are exerting a staggering impact on management. AVA20567VNB1, $99, 30-min. VHS

    In Transition describes how today’s managers must respond effectively to change. AVA20568VNB1, $99, 30-min. VHS

    Setting the Stage examines the challenges of planning in an uncertain environment with the multi-faceted Los Angeles Music Center serving as a backdrop. AVA20569VNB1, $99, 30-min. VHS

    The Game Plan demonstrates how strategic planning, including diversification and joint venture, is employed at Fluor, IBM, Apple Computers, and General Dynamics AVA20570VNB1, $99, 30-min. VHS

    Calling the Shots considers the process of sound decision-making, one of the most critical and complex managerial skills. AVA20571VNB1, $99, 30-min. VHS

    Putting It Together examines the theory of organizational structure and shows that many organizations do not operate according to this neatly defined concept. AVA20572VNB1, $99, 30-min. VHS

    Laying the Groundwork analyzes organizational design, and emphasizes the fact that companies must be willing to make changes in this area in order to remain viable. AVA20573VNB1, $99, 30-min. VHS

    Running the Show reveals how changes in sources of power can be linked to changes in levels of employee performance. AVA20574VNB1, $99, 30-min. VHS

    Heart of the Matter explores the evolution of the philosophy of management known as "Total Quality Management," or "TQM." AVA20575VNB1, $99, 30-min. VHS

    Shifting Gears focuses on the changes that organizations must make to manage success and growth, or conversely, a down turn which necessitates restructuring. AVA20576VNB1, $99, 30-min. VHS

    Help Wanted highlights the many sources available to organizations for employee recruitment and selection, including employment agencies, educational institutions, and local community organizations. AVA20577VNB1, $99, 30-min. VHS

    High Performance identifies the issues that surround the management of human resources and the challenge they present to managers at all levels of the organization. AVA20578VNB1, $99, 30-min. VHS

    Keeping in Touch outlines several important steps which must be followed in order for effective communication to take place. AVA20579VNB1, $99, 30-min. VHS

    All Systems Go reviews Maslow’s theory of the hierarchy of needs to portray the challenge of motivating employees. AVA20580VNB1, $99, 30-min. VHS

    Pulling Together focuses on the importance of building morale in the workplace. AVA20581VNB1, $99, 30-min. VHS

    At the Helm illustrates different yet effective styles of leadership at the Ritz-Carlton Hotel Company, Harden Industries, and the Virgin Group of Companies. AVA20582VNB1, $99, 30-min. VHS

    Working it Out presents strategies for managing and resolving organizational conflict. AVA20583VNB1, $99, 30-min. VHS

    Keeping Track discusses the recent revolution of the control concept, which has changed from traditional top down control management to the new way of thinking where the source of control is essentially everybody. AVA20584VNB1, $99, 30-min. VHS

    It All Adds Up points out the tools needed to successfully manage financial resources. AVA20585VNB1, $99, 30-min. VHS

    Taking Stock surveys various methods of operations that create organizational success. AVA20586VNB1, $99, 30-min. VHS

    Point of Information looks at management information systems (MIS) and how the best systems can reduce waste and vastly improve overall efficiency. AVA20587VNB1, $99, 30-min. VHS

    Above and Beyond analyzes the complex process of managing for productivity at Domain Chandon and the Ford Motor Company. AVA20588VNB1, $99, 30-min. VHS

    World of Opportunity emphasizes the efforts managers must make in dealing with the cultural diversity of different nations, and the flexibility needed to keep an organization running most effectively. AVA20589VNB1, $99, 30-min. VHS

    The Right Fit evaluates the relationship of the employee and the organization, especially the importance of finding close matches between employee values and goals and those of the organization. AVA20590VNB1, $99, 30-min. VHS

    Making Choices takes a sensitive look at business ethics and the challenging management issues that tend to occur in virtually all firms. AVA20591VNB1, $99, 30-min. VHS

    For the Common Good features two companies which successfully integrate social responsibility with profit. AVA20592VNB1, $99, 30-min. VHS

    To Top


    Search SBA SBA Home Page SBA Site Map


    | Business Initiative Content Comments to: jane.boorman@sba.gov |
    | Web Comments | Text Only |

    * Last Modified: 01-16-02