GSA:

• Conducts post-payment audit of transportation bills for passenger, steamship and rail freight modes.
• Identifies Transportation Service Provider (TSP) overcharges.
• Adjudicates TSP claims and protests against the U.S. government, issued in response to audit actions as well as claims for additional charges.
• Oversees the implementation and performance of federal agency prepayment audits.
• Provides oversight and quality control evaluation of GSA post-payment audit contractors.
• Notifies agencies of transportation management errors.
• Identifies and reports irregularities in excess freight and passenger charges.
• Provides technical advice and guidance regarding freight and passenger rates.
• Serves as a liaison in resolving technical and administrative issues concerning freight and passenger transportation policies and procedures.