Image of FCIC Handbook title bar linking to the Consumer Action Handbook Table of Contents.
Tips on: Before You Buy | After You Buy | Cars | Education | Employment | Food and Nutrition | Health
Housing | Insurance | Money and Credit | Investing | Privacy | Shopping at Home | Travel | Utilities
Order a Printed Handbook   |    Link to the Handbook   |    Middle School Lesson Plan   |    Our Partners
En Español

Useful addresses, phone numbers, and websites
Button image linking to the Corporate Consumer Contacts listed in the FCIC Handbook.
Button image linking to the Car Manufacturers and Dispute Resolution Programs listed in the FCIC Handbook.
Button image linking to State, County, and City Government Consumer Protection Offices listed in the FCIC Handbook.
Button image linking to the State Banking Authorities listed in the FCIC Handbook.
Button image linking to the State Insurance Regulators listed in the FCIC Handbook.
Button image linking to the State Securities Administrators listed in the FCIC Handbook.
Button image linking to the State Utilities Commissions listed in the FCIC Handbook.
Button image linking to the State Weights and Measures Offices listed in the FCIC Handbook.
Button image linking to the Selected Federal Agencies listed in the FCIC Handbook.
Button image linking to the Better Business Bureaus listed in the FCIC Handbook.
Button image linking to the National Consumer Organizations listed in the FCIC Handbook.
Button image linking to the Trade and Professional Associations listed in the FCIC Handbook.
Button image linking to the U.S. Military Consumer Services Programs and Commissary and Exchange Offices listed in the FCIC Handbook.


Image of FCIC logo linking back to the Federal Citizen Information Center web site.

Image of FirstGov logo linking to the FirstGov web site.
space

Table of Contents

The buttons above take you to the tips and advice sections. The buttons on the left take you to the Consumer Assistance Directory Sections.
space

Letter from President Bush
Contributors
How to Use This Website
Part 1 Before You Buy
spaceCars
spaceHome
spaceUtilities
spaceHealth Care
spaceMoney and Credit
spaceShopping from Home
spacePrivacy
spaceTravel Tips
spaceServices and Resources for Consumer with Disabilities
Part II After You Buy
spaceHow to Complain
spaceLegal Help
spaceSample Complaint Letter
Part III Consumer Assistance Directory
spaceCorporate Consumer Contacts
spaceCar Manufacturers and Dispute Resolution Programs
spaceState, County and City Government Consumer Protection Offices
spaceState Banking Authorities
spaceState Insurance Regulators
spaceState Securities Administrators
spaceState Utility Commissions
spaceState Weight and Measures Offices
spaceSelected Federal Agencies
spaceBetter Business Bureaus
spaceNational Consumer Organizations
spaceTrade and Professional Associations
spaceU.S. Military Consumer Services, Commissary and Exchange Offices

The Federal Citizen Information Center (FCIC) wishes to extend special thanks to the National Association of Consumer Agency Administrators, the National Consumers League, and ConsumerWorld.org for their help in developing this edition of the Consumer Action Handbook. Their expertise on the front lines of consumer education and complaint handling has contributed immeasurably to the value and quality of this publication.
space
Table of Contents space

space

This service is provided by the Federal Citizen Information Center of the U.S. General Services Administration. If you have a comment or question, e-mail