Frequently Asked Tax Questions And Answers
Keyword: Error Code/Message
1.1 IRS Procedures: General Procedural Questions
What can I do to avoid errors on my tax return in order to receive
my refund as quickly as possible?
Refer to Tax Topic 303, Checklist of Common Errors When Preparing
Your Tax Return, to assist you in double checking your math and your
entire return to help eliminate any delays in receiving your refund.
References:
- Tax Topic 303, Checklist of Common Errors When Preparing
Your Tax Return
14.1 Electronic Filing (e-file) and TeleFile: Age/Name/SSN Rejects, Errors, Correction Procedures
I filed electronically but my tax return was rejected. What do I do now?
Your next action depends on the reason your return was rejected. If you made a
mistake in entering the social security number or misspelled a name, you can fix these
errors and have the return sent again to the IRS. There are other errors that will
cause you to have to file using a paper return. If you have further questions, you
can call our Customer Service number at 1-800-829-1040. For general information about
e-file, refer to Tax Topic 252, Electronic Filing.
References:
We tried to file electronically and the tax return was rejected because
my wife's name did not match her social security number. What should we do?
If the name on her social security card differs from what was provided on the tax
return, the electronic transmission will be rejected. This means the return has not
been filed. You need to either use the name exactly as shown on her social security
card or change her card at the Social Security Administration and
allow two weeks before resubmitting your return electronically.
You can contact the Social Security Administration at
1-800-772-1213 or visit your local Social Security Administration office
and follow their procedures to correct your records.
For general information about e-file, refer to Tax Topic 252, Electronic
Filing.
References:
How long after I change my name with social security will I be able to file
my tax return electronically?
Generally, two weeks after you change your name with the Social
Security Administration, the IRS should have the information and you should be
able to file electronically. If you do not have two weeks to wait before the due date
for filing your return timely, you will need to file a paper return. For general information
about e-file, refer to Tax Topic 252, Electronic Filing.
References:
My electronic tax return keeps getting rejected for a dependent's social
security number used more than once or on another return. I have verified the social
security numbers of all my dependents with the Social Security Administration and
no one else is authorized to claim our children on their taxes. How do I correct this
error so that an e-file return will go through?
Unfortunately, you will need to file a paper return this year. Do not send any
documents that are not required with your tax return. Whether the cause of this rejection
is the result of a typo on another return or an attempt by another party to claim
your dependent, the IRS has security measures in place to ensure the accuracy of returns
submitted. In such cases, the IRS will question the dependency exemptions claimed
by any other party using the wrong social security number. For general information
about e-file, refer to Tax Topic 252, Electronic Filing.
References:
I have electronically filed my tax return and it has not been accepted because
a dependent's social security number and last name do not match the IRS records. I
have checked with the Social Security Administration office and the information is
correct as it appears on their social security cards. What do I do now?
Unfortunately, you will need to file a paper return this year. Do not send any
documents other than the required form. You should also attach documentation supporting
the social security numbers in question for the dependents and a copy of the e-file
rejection notice. For general information about e-file, refer to Tax Topic 252, Electronic
Filing.
References:
Could you explain the electronic filing error message: Primary social security
number was previously used as a dependent's social security number on another tax
return?
The social security number in question appeared as a dependent on another tax return
for this same year. Whether the cause of this rejection is the result of a typo on
another return or an attempt by another party to claim a dependent using your primary
social security number, the IRS has security measures in place to ensure the accuracy
of returns submitted. In such cases, the IRS will question the dependency exemptions
claimed by any other party using the wrong social security number. If you have verified
this primary social security number and found no errors, you need to file a correct
paper return. You should mail you tax return in and any required forms and schedules
but do not attach any additional information; if needed the lRS will contact you by
mail for any supporting documentation. For general information about e-file, refer
to Tax Topic 252, Electronic Filing.
References:
Could you explain the electronic filing error message: Dependent's social
security number was used as primary and claimed self as an exemption on another tax
return?
This message means the social security number for the person whose exemption is
being claimed on this tax return as a dependent has already been filed on another
tax return as the primary taxpayer claiming the exemption. This may occur when your
child has filed his or her own return and not checked the box that someone else can
claim him or her as a dependent, or may be the result of a typo on another return.
The IRS has security measures in place to ensure the accuracy of returns submitted.
In such cases, the IRS will question the exemptions claimed by any other party using
the wrong social security number. If you have verified the dependent's social security
number and found no errors and your dependent has not filed a return and claimed an
exemption, you need to file a correct paper return. For general information about
e-file, refer to Tax Topic 252, Electronic Filing.
References:
I am concerned that someone else may be using my social security number
to file taxes without my knowledge and would like to know what to do?
Your concern may be the result of having had your e-file tax return rejected with
an error message that your social security number has already been used on another
return, for the same tax year. The cause of this rejection might be that someone is
using your social security number to file a return, but also might be the result of
a typo on another return. The IRS has security measures in place to verify the accuracy
of tax returns and validity of social security numbers submitted. If you received
this electronic filing error message and you have verified your social security number
and have found no errors, you need to file a correct paper return. Send only your
tax return and all required forms and schedules; please do not attach any other documents.
If necessary, the IRS will contact you by mail for additional information.
You are entitled to file your return correctly. If, however, you have knowledge
of tax fraud being committed, you may make an anonymous report by calling 1-800-829-0433.
For general information about e-file, refer to Tax Topic 252, Electronic
Filing.
References:
How can I make sure no one files under my name using my social security
number?
Your concern may be the result of having had your e-file tax return rejected with
an error message that your social security number has already been used on another
return for the same tax year. The cause of this rejection might be that someone is
filing a return using your home and your social security number, but also might could
be the result of a typo on another return. The IRS has security measures in place
to verify the accuracy of tax returns and validity of social security numbers submitted.
If you received this electronic filing error message and you have verified your social
security number and have found no errors, you need to file a correct paper return.
Send only your tax returns and all required forms and schedules. Do not attach any
other documents. If necessary, the IRS will contact you for additional information.
If, however, you have knowledge of tax fraud being committed, you may make an anonymous
report by calling 1-800-829-0433. For general information about e-file, refer to Tax Topic 252 , Electronic Filing .
References:
I corrected my date of birth with the Social Security Administration and
received my new social security card in the mail. However, my tax return is still
being rejected due to the date of birth. How should I proceed?
Allow two weeks for our records to be corrected. If it is still a problem, call
1-800-829-1040 to see what our records still show. For general information about e-file,
refer to Tax Topic 252, Electronic Filing.
References:
We electronically filed our tax return and it came back stating that it
was rejected for an error with my husband's date of birth not matching his social
security number. There has never been a problem before this year and it does have
the correct date. What do we do?
Unfortunately, you will need to file a paper return this year. Contact the Social
Security Administration (SSA) at 1-800-772-1213 to verify the accuracy of your date
of birth as recorded with SSA. For general information about e-file, refer to Tax Topic 252, Electronic Filing .
References:
14.3 Electronic Filing (e-file) and TeleFile: Due Dates & Extension Dates for e-file
I'm in the process of getting a name and social security number mismatch
error corrected with the Social Security Administration. In the meantime, what can
I do to avoid a penalty notice for not filing my tax return on time?
If there is not enough time before the due date to get the IRS records updated
from the Social Security Administration, you will need to file a paper return by mail.
For general information about e-file, refer to Tax Topic 252, Electronic
Filing.
References:
How can I send in my tax return before April 15th when e-file won't accept
a wrong social security number?
You can file a paper return. You will still need to fix the problem with the social
security number in order to file electronically in the future. Contact the Social
Security Administration at 1-800-772-1213. For general information about e-file, refer
to Tax Topic 252, Electronic Filing.
References:
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