Agricultural Research Service
50th Anniversary

National Scientific Leadership Meeting and
Annual Recognition Program

Conference home | Agenda | Speakers | Webcast schedule | Webcast help

Webcast Help

• How can I participate in the webcast?
• What computer equipment do I need?  
• How do I report problems receiving webcasts? 
• Where is the schedule of webcast events?

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How can I participate in webcasts? —For selected sessions, you can:

• See or hear presentations on demand—shortly after they take place
• Obtain session-related documents and information available online
• Ask questions of presenters or others in real time (chat), or for later response
• Obtain or request background or expanded info about presentations

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What computer equipment do I need to participate? —Generally you need an Internet connection, computer speakers or headphones, and Microsoft Windows Media Player software. Specific requirements are given below, depending on the kind of content (audio, video, etc.) that will be available, according to the webcast schedule.

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Problems Receiving the Webcast?

We apologize for the inconvenience. A few problems are fairly common and beyond our control:

Video or audio is not being played back on your computer, possibly because—

• The material is not yet available. Links for on-demand content will appear on the Webcast page as soon as possible. 
• Your computer's operating system may not be compatible with some of the webcast content. Microsoft Windows is required to receive live audio or video.
• Your operating system is compatible, but Windows Media Player is not installed, or the player version is too old. You can get the latest version of Windows Media Player here.

Video is blurry or jerky or is not displaying at all. This can happen when—

• Your Internet connection is slow
• Internet traffic is heavy
• Not enough memory is available to your computer (closing other open programs or rebooting the computer can help)
• Your media player software needs updating.

While we can't fix those particular problems, we will try to promptly resolve other issues if we can. Please tell us exactly what the problem is:

• Which video you are having problems with?
• Tell us what the problem seems to be--the more details you supply, the better.
• What error messages, if any, are appearing on your computer screen?
• Which version of Windows Media Player are you using?

Please e-mail your trouble report to Jim De Quattro or John Gladstone.