2002 National Occupational Employment and Wage Estimates
Office and Administrative Support Occupations
SOC major groups
These estimates are calculated with data collected from employers in all industry sectors in metropolitan and non-metropolitan areas in every State and the District of Columbia.
These and other data elements, including the 10th, 25th, 75th, and 90th percentile wages are available in the downloadable Excel files(XLS).
Click on the SOC Code Number to view an occupational profile.
|
Wage Estimates |
| SOC Code Number |
Occupation Title |
Employment (1) |
Median Hourly |
Mean Hourly |
Mean Annual (2) |
Mean RSE (3) |
| 43-0000 |
Office and Administrative Support Occupations |
22,754,570 |
$12.34 |
$13.42 |
$27,910 |
0.1 % |
| 43-1011 |
First-Line Supervisors/Managers of Office and Administrative Support Workers |
1,400,240 |
$18.66 |
$20.22 |
$42,060 |
0.2 % |
| 43-2011 |
Switchboard Operators, Including Answering Service |
226,890 |
$10.19 |
$10.56 |
$21,970 |
0.3 % |
| 43-2021 |
Telephone Operators |
46,420 |
$13.75 |
$14.11 |
$29,340 |
1.2 % |
| 43-3011 |
Bill and Account Collectors |
407,280 |
$12.88 |
$13.62 |
$28,330 |
0.3 % |
| 43-3021 |
Billing and Posting Clerks and Machine Operators |
491,000 |
$12.55 |
$13.04 |
$27,120 |
0.2 % |
| 43-3031 |
Bookkeeping, Accounting, and Auditing Clerks |
1,728,730 |
$13.16 |
$13.77 |
$28,650 |
0.2 % |
| 43-3041 |
Gaming Cage Workers |
18,320 |
$10.47 |
$10.77 |
$22,400 |
0.7 % |
| 43-3051 |
Payroll and Timekeeping Clerks |
191,500 |
$13.94 |
$14.50 |
$30,150 |
0.2 % |
| 43-3061 |
Procurement Clerks |
73,570 |
$14.23 |
$14.61 |
$30,380 |
0.3 % |
| 43-3071 |
Tellers |
526,750 |
$9.81 |
$9.97 |
$20,750 |
0.3 % |
| 43-4011 |
Brokerage Clerks |
75,480 |
$15.97 |
$17.09 |
$35,540 |
1.6 % |
| 43-4021 |
Correspondence Clerks |
32,160 |
$12.48 |
$13.01 |
$27,060 |
0.4 % |
| 43-4031 |
Court, Municipal, and License Clerks |
99,010 |
$13.12 |
$14.04 |
$29,210 |
0.7 % |
| 43-4041 |
Credit Authorizers, Checkers, and Clerks |
79,400 |
$12.83 |
$13.92 |
$28,960 |
0.8 % |
| 43-4051 |
Customer Service Representatives |
1,854,750 |
$12.62 |
$13.58 |
$28,240 |
0.2 % |
| 43-4061 |
Eligibility Interviewers, Government Programs |
89,400 |
$14.91 |
$15.59 |
$32,440 |
0.8 % |
| 43-4071 |
File Clerks |
258,680 |
$9.63 |
$10.19 |
$21,190 |
0.4 % |
| 43-4081 |
Hotel, Motel, and Resort Desk Clerks |
176,140 |
$8.35 |
$8.71 |
$18,110 |
0.4 % |
| 43-4111 |
Interviewers, Except Eligibility and Loan |
190,390 |
$10.43 |
$11.07 |
$23,020 |
0.7 % |
| 43-4121 |
Library Assistants, Clerical |
113,760 |
$9.35 |
$10.04 |
$20,880 |
0.7 % |
| 43-4131 |
Loan Interviewers and Clerks |
163,660 |
$13.38 |
$14.09 |
$29,300 |
0.4 % |
| 43-4141 |
New Accounts Clerks |
97,770 |
$12.11 |
$12.80 |
$26,620 |
0.6 % |
| 43-4151 |
Order Clerks |
327,120 |
$11.93 |
$12.67 |
$26,350 |
0.4 % |
| 43-4161 |
Human Resources Assistants, Except Payroll and Timekeeping |
167,480 |
$14.62 |
$15.16 |
$31,530 |
0.2 % |
| 43-4171 |
Receptionists and Information Clerks |
1,063,020 |
$10.17 |
$10.56 |
$21,970 |
0.3 % |
| 43-4181 |
Reservation and Transportation Ticket Agents and Travel Clerks |
174,170 |
$12.19 |
$13.78 |
$28,670 |
1.3 % |
| 43-5011 |
Cargo and Freight Agents |
59,440 |
$15.10 |
$16.03 |
$33,350 |
1.3 % |
| 43-5021 |
Couriers and Messengers |
120,900 |
$9.32 |
$9.96 |
$20,720 |
0.6 % |
| 43-5031 |
Police, Fire, and Ambulance Dispatchers |
89,280 |
$13.30 |
$13.89 |
$28,900 |
0.5 % |
| 43-5032 |
Dispatchers, Except Police, Fire, and Ambulance |
168,380 |
$14.56 |
$15.70 |
$32,660 |
0.7 % |
| 43-5041 |
Meter Readers, Utilities |
52,510 |
$13.86 |
$14.74 |
$30,660 |
0.7 % |
| 43-5051 |
Postal Service Clerks |
79,760 |
$19.08 |
$18.72 |
$38,930 |
0.3 % |
| 43-5052 |
Postal Service Mail Carriers |
347,420 |
$19.00 |
$18.80 |
$39,110 |
0.3 % |
| 43-5053 |
Postal Service Mail Sorters, Processors, and Processing Machine Operators |
262,440 |
$18.34 |
$16.86 |
$35,080 |
0.4 % |
| 43-5061 |
Production, Planning, and Expediting Clerks |
279,640 |
$16.18 |
$16.87 |
$35,080 |
0.3 % |
| 43-5071 |
Shipping, Receiving, and Traffic Clerks |
792,470 |
$11.26 |
$12.02 |
$24,990 |
0.2 % |
| 43-5081 |
Stock Clerks and Order Fillers |
1,608,230 |
$9.26 |
$10.21 |
$21,240 |
0.2 % |
| 43-5111 |
Weighers, Measurers, Checkers, and Samplers, Recordkeeping |
77,050 |
$11.62 |
$12.85 |
$26,740 |
0.8 % |
| 43-6011 |
Executive Secretaries and Administrative Assistants |
1,407,950 |
$16.06 |
$16.85 |
$35,050 |
0.2 % |
| 43-6012 |
Legal Secretaries |
259,010 |
$16.84 |
$17.59 |
$36,580 |
1.2 % |
| 43-6013 |
Medical Secretaries |
336,200 |
$12.23 |
$12.83 |
$26,690 |
0.9 % |
| 43-6014 |
Secretaries, Except Legal, Medical, and Executive |
1,796,480 |
$12.16 |
$12.69 |
$26,390 |
0.3 % |
| 43-9011 |
Computer Operators |
172,640 |
$14.26 |
$15.21 |
$31,640 |
0.5 % |
| 43-9021 |
Data Entry Keyers |
376,970 |
$10.77 |
$11.15 |
$23,190 |
0.3 % |
| 43-9022 |
Word Processors and Typists |
209,200 |
$12.85 |
$13.38 |
$27,830 |
0.6 % |
| 43-9031 |
Desktop Publishers |
34,280 |
$15.20 |
$16.21 |
$33,730 |
0.9 % |
| 43-9041 |
Insurance Claims and Policy Processing Clerks |
252,590 |
$13.88 |
$14.95 |
$31,090 |
0.5 % |
| 43-9051 |
Mail Clerks and Mail Machine Operators, Except Postal Service |
161,850 |
$10.19 |
$10.64 |
$22,130 |
0.4 % |
| 43-9061 |
Office Clerks, General |
2,857,300 |
$10.71 |
$11.32 |
$23,540 |
0.2 % |
| 43-9071 |
Office Machine Operators, Except Computer |
93,340 |
$10.47 |
$11.25 |
$23,400 |
0.5 % |
| 43-9081 |
Proofreaders and Copy Markers |
25,310 |
$11.68 |
$12.62 |
$26,240 |
1.0 % |
| 43-9111 |
Statistical Assistants |
22,330 |
$14.17 |
$15.00 |
$31,190 |
0.8 % |
About 2002 National, State, and Metropolitan Area Occupational Employment and Wage Estimates
Estimates for residual, "All Other", occupations are not available.
(1) Data for detailed occupations does not sum to the totals because the totals include data for occupations not shown separately. Estimates do not include self-employed workers.
(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours;
for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.
(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.
National OES estimates by SOC major group
- 00-0000 All Occupations
- 11-0000 Management Occupations
- 13-0000 Business and Financial Operations Occupations
- 15-0000 Computer and Mathematical Science Occupations
- 17-0000 Architecture and Engineering Occupations
- 19-0000 Life, Physical, and Social Science Occupations
- 21-0000 Community and Social Services Occupations
- 23-0000 Legal Occupations
- 25-0000 Education, Training, and Library Occupations
- 27-0000 Arts, Design, Entertainment, Sports, and Media Occupations
- 29-0000 Healthcare Practitioner and Technical Occupations
- 31-0000 Healthcare Support Occupations
- 33-0000 Protective Service Occupations
- 35-0000 Food Preparation and Serving Related Occupations
- 37-0000 Building and Grounds Cleaning and Maintenance Occupations
- 39-0000 Personal Care and Service Occupations
- 41-0000 Sales and Related Occupations
- 43-0000 Office and Administrative Support Occupations
- 45-0000 Farming, Fishing, and Forestry Occupations
- 47-0000 Construction and Extraction Occupations
- 49-0000 Installation, Maintenance, and Repair Occupations
- 51-0000 Production Occupations
- 53-0000 Transportation and Material Moving Occupations
2002 National Occupational Employment and Wage Estimates
2002 State Occupational Employment and Wage Estimates
2002 Metropolitan Area Occupational Employment and Wage Estimates
2002 National Industry-Specific Occupational Employment and Wage Estimates
List of Occupations in SOC Code Number Order
List of Occupations in Alphabetical Order
Download 2002 Occupational Employment and Wage Estimates in Zipped Excel files
Technical notes
Last Modified Date: November 26, 2003
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