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Applicant and Recipients

Electronic Benefits Transfer (EBT) Status Report

October 2004

Common Acronyms

Alabama

FSP Households: 196,819 1
FSP Authorized Food Retailers: 2,474 2

  • Implementation of initial pilot: April 1997 
  • Operational statewide: November 1997
  • Current contractor: e-Funds
  • Programs covered: FSP and TANF
  • Expiration of contract: Feb. 28, 2005, with two 1-year options to extend.
  • Other information of interest: Card design was changed as part of their eFunds contract effective June 2002.

Alaska

FSP Households: 17,555
FSP Authorized Food Retailers: 443

  • Implementation of initial pilot: February 1998
  • Operational statewide: June 1998
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP, TANF, and Adult Assistance
  • Expiration of contract: March 2011, with two 1-year options to extend.
  • Other information of interest: Western States EBT Alliance (WSEA) member.  Database conversion from e-Funds host procesing system to JPM occurred Mar 14, 2004.

Arizona

FSP Households: 208,915
FSP Authorized Food Retailers: 2,280

  • Implementation of initial pilot: July 1998
  • Operational statewide: August 1999
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP, TANF, State Programs, and Job Training Programs
  • Expiration of contract: October 2011, with two 1-year options to extend.
  • Other information of interest: Western States EBT Alliance (WSEA) member. 
    Database conversion from eFunds to JPM host processing occurred on September 12, 2004. JP Morgan is operating the EBT call centers for Arizona within the U.S which is increasing the State’s CPCM by 35 cents. Seven other EBT-related services will be performed domestically under the new contract increasing the CPCM fee by an additional 8 cents. 

Arkansas

FSP Households: 135,284
FSP Authorized Food Retailers: 1,367

  • Implementation of initial pilot: September 1997
  • Operational statewide: April 1998
  • Current contractor: ACS
  • Programs covered: FSP and TANF
  • Expiration of contract: March 31, 2010. Contract requires annual renewal.
  • Other information of interest: Database conversion from JPM to ACS processing took place on October 18, 2003. EBT-only POS conversion from eFunds to ACS planned for spring 2005. Arkansas is negotiating with ACS to move its call center from Mexico to Utah.

California

FSP Households: 694,088
FSP Authorized Food Retailers: 16,856

  • Implementation of initial pilot: August 2002
  • Operational statewide: June 2004
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP, TANF, General Assistance, Refugee Assistance, and General Relief.
  • Expiration of contract: June 2008 with two 1-year options to extend.
  • Other information of interest: San Bernadino and San Diego county contracts with eFunds extended into 2006, however, CA plans to transition these counties to services under the statewide contract by March 2005. 

Colorado

FSP Households: 101,038
FSP Authorized Food Retailers: 1,360

  • Implementation of initial pilot statewide: February 1997
  • Operational statewide: February 1998
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP, TANF, Old Age Pension, State Aid to the Needy and Disabled, Colorado Supplement, Child Care, Child Welfare, Low Income Energy Assistance and Burials. 
  • Expiration of contract: June 30, 2012
  • Other information of interest: Colorado led Western States EBT Alliance (WSEA) in procurements during 1996 and 2002. 

Connecticut

FSP Households: 95,575
FSP Authorized Food Retailers: 1,368

  • Implementation of initial pilot: February 1997
  • Operational statewide: October 1997
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP, TANF, and State Supplemental funds
  • Expiration of contract: April 2005
  • Other information of interest: Northeast Coalition of States (NCS) member. CT is also New England Partners (NEP) member for WIC EBT. NEP contracted with Hitachi in December 2002 and a pilot is planned for February 2005.

Delaware

FSP Households: 21,368
FSP Authorized Food Retailers: 390

  • Implementation of initial pilot: June 2003
  • Operational statewide: September 2003
  • Current contractor: e-Funds
  • Programs covered: FSP
  • Expiration of contract: August 2007 with two 2-year options to extend.
  • Other information of interest: DE will soon add Disaster Services under the contract.

District of Columbia

FSP Households: 40,385
FSP Authorized Food Retailers: 361

  • Implementation of initial pilot: June 1998
  • Operational statewide: October 1998
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP and cash benefits
  • Expiration of contract: September 2009, with one 2-year option to extend.
  • Other information of interest: DC’s selection of JP Morgan was unsuccessfully protested. No database conversion was required since JPMorgan already did host processing under previous contract.

Florida

FSP Households: 566,542
FSP Authorized Food Retailers: 7,466

  • Implementation of initial pilot: October 1997
  • Operational statewide: October 1998
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP, TANF, Refugee Assistance, State Cash Assistance, Employment and Training, Independent Living for Teens in Foster Care.
  • Expiration of contract: July 2008 with 5 one-year options to extend.

Georgia

FSP Households: 348,245
FSP Authorized Food Retailers: 3,964

  • Implementation of initial pilot: July 1997
  • Operational statewide: November 1998
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP, TANF, Refugee Assistance
  • Expiration of contract: June 30, 2005 with seven 1-year options to extend at the State’s discretion.
  • Other information of interest: GA reselected JPM and no database conversion was required. Card design change was part of its new contract. 

Guam

FSP Households: 7,367
FSP Authorized Food Retailers: 252

  • Implementation of initial pilot: April 2004
  • Operational state wide: June 2004
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP and TANF
  • Expiration of contract: Sept. 30, 2010 with two 1-year options.

Hawaii

FSP Households: 48,714
FSP Authorized Food Retailers: 832

  • Implementation of initial pilot: March 1998
  • Operational state wide: August 1998
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP, TANF, State General Assistance, Repatriates, Child Care, First-to-Work Employment and Training. 
  • Expiration of contract: June 2010 with two 1-year options to extend.
  • Other information of interest: Western States EBT Alliance (WSEA) member. 

Idaho

FSP Households: 35,560
FSP Authorized Food Retailers: 526

  • Implementation of initial pilot: September 1997
  • Operational state wide: February 1998
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP, TANF, State Supplemental, and Child Support
  • Expiration of contract: June 2010 with two 1-year options to extend.
  • Other information of interest: Western States EBT Alliance (WSEA) member. 

Illinois

FSP Households: 464,949
FSP Authorized Food Retailers: 5,296

  • Implementation of initial pilot: November 1996
  • Operational state wide: November 1997
  • Current contractor: Northrup Grumman
  • Programs covered: FSP, TANF, General Assistance, Child Support pass-through, Aid to the Aged Blind and Disabled, and Refugee Repatriation Assistance.
  • Expiration of contract: October 2008 with five 1-year options to extend.
  • Other information of interest: Host processing changed to the ACS EPPIC system in database conversion on Sept. 28, 2003.

Indiana

FSP Households: 220,428
FSP Authorized Food Retailers: 2,520

  • Implementation of initial pilot: May 2001
  • Operational state wide: March 2002
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP and TANF
  • Expiration of contract: March 2008

Iowa

FSP Households: 70,447
FSP Authorized Food Retailers: 1,880

  • Implementation of initial pilot: June 2003
  • Operational state wide: October 2003
  • Current contractor: ACS
  • Programs covered: FSP and cash benefits
  • Expiration of contract: June 2008 with one 2-year options to extend.

Kansas

FSP Households: 73,021
FSP Authorized Food Retailers: 1,008

  • Implementation of initial pilot: August 1996
  • Operational state wide: March 1997
  • Current contractor: e-Funds
  • Programs covered: FSP, TANF, and General Assistance benefits
  • Expiration of contract: February 2010, with one 3-year option to extend.
  • Other information of interest: Call center operations moved to New Berlin, Wisconsin, on Oct. 1, 2004.

Kentucky

FSP Households: 225,634
FSP Authorized Food Retailers: 2,981

  • Implementation of initial pilot: May 1999
  • Operational state wide: November 1999
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP
  • Expiration of contract: Dec. 31, 2004
  • Other information of interest: Kentucky reselected JPM and the new contract will be effective October 2004. A database conversion is planned from eFunds to JPM host processing on Nov. 13, 2004.

Louisiana

FSP Households: 269,841
FSP Authorized Food Retailers: 3,342

  • Implementation of initial pilot: January 1997
  • Operational state wide: December 1997
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP and TANF
  • Expiration of contract: June 2008
  • Other information of interest: LA changed from eFunds to JPM and a database conversion occurred Dec. 13, 2002.

Maine

FSP Households: 70,981
FSP Authorized Food Retailers: 1,264

  • Implementation of initial pilot: April 2003
  • Operational state wide: June 2003
  • Current contractor: ACS
  • Programs covered: FSP and TANF
  • Expiration of contract: April 2008 with two 1-year options to extend.
  • Other information of interest: For WIC EBT, ME is a member of the New England Partners project which contracted with Hitachi in December 2002 to design, implement and operate their system. A pilot is planned in February 2005.

Maryland

FSP Households: 122,022
FSP Authorized Food Retailers: 2,160

  • Implementation of initial pilot: November 1989
  • Operational state wide: April 1993
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP and Temporary Case Assistance
  • Expiration of contract: August 2006 
  • Other information of interest: MD is drafting their its third RFP for release by March 2005.

Massachusetts

FSP Households: 149,256
FSP Authorized Food Retailers: 2,491

  • Implementation of initial pilot: April 1997
  • Operational state wide: October 1997
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP, TANF, and Emergency Assistance for the Elderly, Disabled, and Children
  • Expiration of contract: August 2005
  • Other information of interest: MA left the NCS, issued an individual RFP and selected ACS for their second EBT system. For WIC EBT, MA is a member of the New England Partners project which contracted with Hitachi in December 2002 to design, implement and operate their system. A WIC pilot is planned in February 2005.

Michigan

FSP Households: 391,667
FSP Authorized Food Retailers: 4,767

  • Implementation of initial pilot: June 2000
  • Operational state wide: July 2001
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP, TANF, State Family Independence Program, State Disability Assistance, Refugee Assistance, Low Income Energy Assistance Program, and Repatriate Assistance.
  • Expiration of contract: May 2006
  • Other information of interest: MI is drafting its next RFP. For WIC EBT, an on-line pilot expected in Jackson County in August 2004 has been postponed and not yet rescheduled.

Minnesota

FSP Households: 113,542
FSP Authorized Food Retailers: 1,884

  • Implementation of initial pilot: September 1991
  • Operational state wide: October 1998
  • Current contractor: e-Funds 
  • Programs covered: FSP, TANF, and State Cash Programs
  • Expiration of contract: December 2005 
  • Other information of interest: Minnesota released an RFP August 2004. Minnesota’s call centers will be moved to the U.S. beginning with the new contract. Minnesota destroyed all of its food coupons in September 2004.

Mississippi

FSP Households: 149,248
FSP Authorized Food Retailers: 2,296

  • Implementation of initial pilot: May 2002
  • Operational state wide: October 2002
  • Current contractor: ACS
  • Programs covered: FSP, TANF, with options for other programs
  • Expiration of contract: October 2007 with two 1-year options to extend.
  • Other information of interest: Database conversion from subcontractor TSYS to ACS host processing occurred July 18, 2004.

Missouri

FSP Households: 274,883
FSP Authorized Food Retailers: 2,688

  • Implementation of initial pilot: June 1997
  • Operational state wide: May 1998
  • Current contractor: e-Funds 
  • Programs covered: FSP and TANF
  • Expiration of contract: Feb. 1, 2008
  • Other information of interest: The State changed its card design as part of its second contract. Call center operations were moved to US in July 2004 and will be moved into the State next year.

Montana

FSP Households: 32,495
FSP Authorized Food Retailers: 598

  • Implementation of initial pilot: February 2002
  • Operational state wide: July 2002
  • Current contractor: The State’s contractor for eligibility system and other technical services, TRW, was used to design an EBT system which Montana operates. Through subcontracts, TRW provides other associated EBT services.
  • Programs covered: FSP, TANF, a General Assistance pilot project, Child Support and Unemployment.
  • Expiration of contract: October 2006.
  • Other information of interest: A new contract for certification/issuance system (including EBT) will run through June 2008 with two 1-year extension available. Northrop Grumman continues to be the contract service provider.

Nebraska

FSP Households: 48,278
FSP Authorized Food Retailers: 755

  • Implementation of initial pilot: February 2002
  • Operational state wide: September 2002
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP
  • Expiration of contract: March 2006 with two 1-year options to extend.

Nevada

FSP Households: 52,586
FSP Authorized Food Retailers: 746

  • Implementation of initial pilot: October 2001
  • Operational state wide: July 2002
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP 
  • Expiration of contract: June 2011
  • Other information of interest: Western States EBT Alliance (WSEA) member.

New Hampshire

FSP Households: 22,900
FSP Authorized Food Retailers: 502

  • Implementation of initial pilot: August 1998
  • Operational state wide: January 1999
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP, TANF, Old Age, Aid to Need, Blind and Disabled.
  • Expiration of contract: August 2006.
  • Other information of interest: Member of Northeast Coalition of States (NCS).
    For WIC EBT, NH is the lead state for the New England Partners (NEP) project which includes Connecticut, Maine, Massachusetts, Rhode Island, and Vermont. NEP contracted with Hitachi in December 2002 to design, implement and operate their system. A pilot is planned in February 2005.

New Jersey

FSP Households: 166,961
FSP Authorized Food Retailers: 3,591

  • Implementation of initial pilot: February 1994
  • Operational state wide: June 1999
  • Current contractor: e-Funds
  • Programs covered: FSP and TANF
  • Expiration of contract: August 2005
  • Other information of interest: Call center operations were moved into NJ in 2004. NJ’s has selected ACS as their new contractor. FNS has approved the State’s one-year contract extension.

New Mexico

FSP Households: 81,223
FSP Authorized Food Retailers: 996

  • Implementation of initial pilot: September 1990
  • Operational state wide: August 1995
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP, TANF, General Assistance, Time and Attendance, Refugee Assistance, and Institutional Care
  • Expiration of contract: April 2006
  • Other information of interest: NM will obtain EBT services from the State of Texas for their next system under an agreement between the States. For WIC EBT, NM and Texas procured a contract with GovConnect for a hybrid system combining on and offline technologies. The WIC portion of that system based on a microprocessor chip in the card began its pilot in June 2004.

New York

FSP Households: 774,620
FSP Authorized Food Retailers: 13,221

  • Implementation of initial pilot: March 1999
  • Operational state wide: February 2001
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP and TANF
  • Expiration of contract: August 2006
  • Other information of interest: Lead State for the Northeast Coalition of States (NCS). The RFP for NCS was released August 2004.

North Carolina

FSP Households: 310,334
FSP Authorized Food Retailers: 3,650

  • Implementation of initial pilot: April 1998
  • Operational state wide: June 1999
  • Current contractor: e-Funds
  • Programs covered: FSP 
  • Expiration of contract: August 2005 with two 1-year options to extend.
  • Other information of interest: Database conversion from JPM to eFunds occurred April 19, 2003. Call center operations were moved to NC in August 2004.

North Dakota

FSP Households: 18,298
FSP Authorized Food Retailers: 395

  • Implementation of initial pilot: February 1996
  • Operational state wide: March 1997
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP
  • Expiration of contract: June 2005 with two 2-year options to extend.
  • Other information of interest: Part of a joint procurement with South Dakota.
    The state has the option of adding TANF benefits at a later date.

Ohio

FSP Households: 414,062
FSP Authorized Food Retailers: 5,021

  • Implementation of initial pilot: March 1992
  • Operational state wide: October 1999
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP and WIC pilot
  • Expiration of contract: June 2005 with one 1-year option to extend.
  • Other information of interest: RFP for an on-line EBT system to replace their smartcard, offline system was released August 2004. For WIC EBT, a pilot is operating in Montgomery County which began October 2002. 

Oklahoma

FSP Households: 163,730
FSP Authorized Food Retailers: 2,012

  • Implementation of initial pilot: June 1997
  • Operational state wide: January 1998
  • Current contractor: ACS
  • Programs covered: FSP, TANF, and Day Care payments
  • Expiration of contract: September 2005
  • Other information of interest: The state is working on their next RFP. 

Oregon

FSP Households: 209,270
FSP Authorized Food Retailers: 2,113

  • Implementation of initial pilot: September 1997
  • Operational state wide: May 1998
  • Current contractor: e-Funds
  • Programs covered: FSP and TANF
  • Expiration of contract: January 2006
  • Other information of interest: The State is working on their next RFP. Oregon’s call center operations moved to Wisconsin in September 2004.

Pennsylvania

FSP Households: 417,997
FSP Authorized Food Retailers: 6,505

  • Demonstration of Project: October 1984 in Reading, PA.
  • Implementation of initial pilot: October 1997
  • Operational state wide: September 1998
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP, TANF, General Assistance, Child Care, and Medicaid eligibility
  • Expiration of contract: October 2009 with two 1-year options to extend.

Puerto Rico

  • Implementation of initial pilot: November 1999
  • Operational state wide: November 2000
  • Current contractor: GM Group
  • Programs covered: FSP
  • Expiration of contract: October 2007
  • Other information of interest: In September 2001, Puerto Rico implemented a targeted NAP benefit program to restrict 75% of NAP benefits, which must be spent on food in stores authorized by PR. 

Rhode Island

FSP Households: 34,515
FSP Authorized Food Retailers: 721

  • Implementation of initial pilot: June 1998
  • Operational state wide: October 1998
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP and TANF
  • Expiration of contract: August 2005
  • Other information of interest: Member of the Northeast Coalition of States (NCS). WIC EBT (see New Hampshire information): Member of the New England Partners project which contracted with Hitachi in December 2002 to design, implement and operate their system. A pilot is planned in February 2005.

South Carolina

FSP Households: 205,087 
FSP Authorized Food Retailers: 2,010

  • Implementation of initial pilot: November 1994
  • Operational state wide: December 1995
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP 
  • Expiration of contract: January 2008

South Dakota

FSP Households: 20,536
FSP Authorized Food Retailers: 518

  • Implementation of initial pilot: February 1996
  • Operational state wide: March 1997
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP 
  • Expiration of contract: June 2005 with two 2-year options to extend.
  • Other information of interest: Part of a joint procurement with North Dakota. South Dakota has the option of adding TANF at a later date and Medicaid.

Tennessee

FSP Households: 346,742
FSP Authorized Food Retailers: 3,426

  • Implementation of initial pilot: November 1998
  • Operational state wide: August 1999
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP and TANF
  • Expiration of contract: March 2005
  • Other information of interest: TNs reprocurement RFP has been put on hold pending litigation.

Texas

FSP Households: 854,501
FSP Authorized Food Retailers: 9,824

  • Implementation of initial pilot: September 1994
  • Operational state wide: November 1995
  • Current contractor: Separate contracts for call center services, central processing, and retailer management were signed by the State in May 2000. Northrup Grumman, ACS and GTECH were awarded the central processing retailer management, and call center contracts, respectively.
  • Programs covered: FSP, TANF, the WIC pilot project, General Assistance, and the Simplified Nutritional Assistance Program
  • Expiration of contract: May 2005, with options for 5 additional years.
  • Other information of interest: TX is working with NM to provide EBT services for FSP and TANF. For WIC, TX and NM procured a contract with GovConnect for WIC EBT and plan a WIC pilot of a hybrid system (combining on and offline technologies) in June 2004.

Utah

FSP Households: 46,622
FSP Authorized Food Retailers: 744

  • Implementation of initial pilot: October 1995
  • Operational state wide: April 1996
  • Current contractor: e-Funds
  • Programs covered: FSP, TANF, and Child Care funds
  • Expiration of contract: January 2007, with two 1-year options to extend.

Vermont

FSP Households: 20,837
FSP Authorized Food Retailers: 426

  • Implementation of initial pilot: June 1998
  • Operational state wide: October 1998
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP, TANF, General Assistance, Essential Person funds, and Child Support.
  • Expiration of contract: August 2005
  • Other information of interest: Member of the Northeast Coalition of States (NCS). WIC EBT (See New Hampshire information) is a member of the New England Partners project which contracted with Hitachi in December 2002 to design, implement and operate their system. A pilot is planned in February 2005.

Virgin Islands

FSP Households: 4,503
FSP Authorized Food Retailers: 136

  • Implementation of initial pilot: October 2002
  • Operational state wide: November 2002
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP
  • Expiration of contract: January 2005 with two 2-year options to extend.

Virginia

FSP Households: 193,890
FSP Authorized Food Retailers: 3,439

  • Implementation of initial pilot: November 2001
  • Operational state wide: July 2002
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP 
  • Expiration of contract: September 2004, with the one 2-year option to extend.
  • Other information of interest: VA is drafting their next RFP. 

Washington

FSP Households: 211,354
FSP Authorized Food Retailers: 2,895

  • Implementation of initial pilot: March 1999
  • Operational state wide: November 1999
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP, TANF, General Assistance, Consolidated Emergency Assistance, and Refugee Assistance
  • Expiration of contract: May 2005. WA is negotiating their second contract with JPM which is expected to run through May 2012 with a one 1-year extension.
  • Other information of interest: Member of the Western States EBT Alliance (WSEA).

West Virginia

FSP Households: 109,200
FSP Authorized Food Retailers: 1,798

  • Implementation of initial pilot: September 2002
  • Operational state wide: June 2003
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP and TANF
  • Expiration of contract: August 2006 with two 1-year options to extend

Wisconsin

FSP Households: 128,818
FSP Authorized Food Retailers: 1,884

  • Implementation of initial pilot: October 1999
  • Operational state wide: October 2000
  • Current contractor: JP Morgan EFS
  • Programs covered: FSP only
  • Expiration of contract: Oct. 31, 2007
  • Other information of interest: The state ended transaction fees to stores with TPPs, effective Sept. 1, 2003. Call center operations will be brought to the United States in late October 2004.

Wyoming

FSP Households: 10,448
FSP Authorized Food Retailers: 238

  • Implementation of initial pilot: March 1995
  • Operational state wide: January 2000
  • Current contractor: Wyoming acts as its own primary contractor by managing all contracts themselves. Store Value Systems is the processing contractor.
  • Programs covered: FSP and WIC
  • Expiration of contract: September 2006
  • Other information of interest: Wyoming operates a combined food stamp/WIC off-line demonstration using smartcards (microprocessor chip cards). WY is planning its next RFP.


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