Maui Server Training Program
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HAWAII
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PROJECT CHARACTERISTICS |
PROGRAM AREA(S) |
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Easy to replicate |
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Alcohol and Other Drugs |
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TYPE OF JURISDICTION |
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County |
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TARGETED POPULATION(S) |
JURISDICTION SIZE |
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Servers and Sellers of Alcohol |
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151,300 |
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PROBLEM IDENTIFICATION
In part because of its popularity with
vacationers, the State of Hawaii has long experienced a higher-than-average
rate of alcohol-involved fatal traffic crashes. Data for 1995 indicated
that 49.3 percent of motor vehicle crash fatalities statewide were alcohol-related.
While researching the case records of motorists arrested for impaired driving,
Maui County Liquor Control Commission investigators determined that 102
of the arrestees had been served alcohol at county restaurants and bars,
while already under the influence. Disciplinary action was initiated against
75 percent of the 102 alcohol licensees cited. Realizing the need to educate
those who serve and sell alcohol to patrons, the Liquor Control Commission
enacted a 1995 law requiring all managers, assistant managers and supervisory
personnel in alcohol licensed establishments to be approved and certified,
through completion of server training classes.
GOALS AND OBJECTIVES
In fulfilling its mandate to protect the health, safety and welfare of Maui
residents, the Maui County Department of Liquor Control developed the Maui
Server Training Program in 1996. Specific objectives of the program included:
- Providing a two-hour server training program
targeted for restaurant and bar managers and bartenders
- Developing a quarterly newsletter for distribution
to all Maui County alcohol licensees
- Producing and distributing educational materials
to alcohol licensees countywide
- Purchasing a computer and scanner to provide
desktop publishing support for the production of educational materials
and newsletters
STRATEGIES AND ACTIVITIES
During 1997, activities associated with the Maui Server Training Program
included:
- Certification of 1,011 applicants who had
completed the server training curriculum and passed a written examination
- The Maui Liquor Control Commission expanded
its server training class location to include on-site training at 13 local
hotels, restaurants and bars
- A quarterly newsletter published by the Commission
and distributed to approximately 425 alcohol licensees countywide
- A personal computer and scanner were purchased
and are used to produce the newsletter, create educational materials, revise
administrative rules and provide Internet access for Commission staff
RESULTS
The Maui Server Training Program has
successfully increased the awareness of alcohol licensees of the dangers
of impaired driving. During 1997, the number of DUI cases involving alcohol
licensee establishments dropped to 79, from 102 in 1996. Of these 79 cases,
36 percent resulted in disciplinary action against licensees, compared with
75 percent in 1996. |
FUNDING |
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Section 402: |
$6,500 |
CONTACT |
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Glenn Mukai
Investigator
Maui Liquor Control Commission
2145 Kaohu Street, Room 107
Walluku, HI 96793
(808) 243-7753 |
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National Highway Traffic Safety Administration |
Winter 1998 |