U.S. Department of State

U.S. Department of State

 
 

Rwanda

May 25, 2004

COUNTRY DESCRIPTION: Rwanda is a landlocked developing country in Central/East Africa. It is recovering from a civil war and genocide in which as many as one million people were killed. Economic activity and tourism are on the rise. Hotels and guesthouses are adequate in Kigali, the capital, and in major towns, but they are limited in remote areas.

ENTRY/EXIT REQUIREMENTS: A passport and evidence of yellow fever immunization are required. Visas are not required for American citizens entering Rwanda for less than 90 days. U.S. citizens planning on working in Rwanda should apply for a work permit at the Department of Immigration as soon as possible after arrival in Rwanda. Permits are valid for one or two-year periods depending on the requestor's occupation. Detailed entry information may be obtained from the Embassy of the Republic of Rwanda, 1714 New Hampshire Avenue, N.W., Washington D.C. 20009, telephone 202-232-2882, fax 202-232-4544, Internet site: http://www.rwandaemb.org/rwanda/. Overseas, inquiries may be made at the nearest Rwandan Embassy or Consulate.

Travelers who wish to travel to the neighboring Democratic Republic of the Congo (DRC) with visas and/or entry/exit stamps from Burundi, Rwanda, Uganda or Zimbabwe may experience difficulties at the DRC airport or other ports of entry. Some travelers with these visas or exit/entry stamps have been detained for questioning in the DRC.

In an effort to prevent international child abduction, many governments have initiated procedures at entry/exit points. These often include requiring documentary evidence of relationship and permission for the child's travel from the parent(s) or legal guardian if not present. Having such documentation on hand, even if not required, may facilitate entry/departure.

SAFETY AND SECURITY: American citizens living in or planning to visit Rwanda should be aware of possible threats to their safety from insurgent activity, particularly in northwest Rwanda in Mutura, Gisenyi Province near the Parc National des Volcans (Virunga National Park ), where the mountain gorillas are viewed, and in southwest Rwanda in the area of the Nyungwe Forest.

In April 2004, the Rwandan Defense Forces (RDF) were attacked by the Democratic Liberation Forces of Rwanda (FDLR) in Mutura, Gisenyi Province near Virunga National Park. As a result, for a short time in April 2004, American Embassy personnel were restricted from traveling to those areas. Apart from organized gorilla tours through Rwanda's Office of Tourism and National Parks (ORTPN), American Embassy personnel and their dependents are restricted from hiking or camping in Virunga National Park. Americans are advised to follow the same measures. Also, Americans are reminded to remain vigilant and extremely cautious when traveling to Gisenyi and the northwestern border areas.

In July 1999, the Government of Rwanda reopened the Virunga National Park. The RDF provides security in the park against attacks by rebel groups operating from the DRC. The RDF also provides military escorts for visitors viewing the mountain gorillas. Visitors are not permitted to visit the park without permission from ORTPN. The ORTPN provides military escorts for nature walk programs in the park.

In the past few years, insurgent activity has been reported in southwestern Rwanda in the Nyungwe Forest. The U.S. Embassy strongly urges American citizens to avoid travel through the Nyungwe Forest on the Butare-Cyangugu Road during the hours of twilight and darkness.The Embassy advises against visiting the Nyungwe Forest until insurgent activity has ended.

Periodically, travel by U.S. Mission personnel may be restricted based on changing security conditions. Visitors to Rwanda are encouraged to contact the U.S. Embassy Regional Security Office or Consular Section for the latest security information, including developments in northwest and southwest Rwanda. (Please see the section below on Registration/Embassy Location.)

For the latest security information, Americans traveling abroad should regularly monitor the Department's Internet web site at http://travel.state.gov where the current Worldwide Caution Public Announcement, Travel Warnings and Public Announcements can be found.

Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the U.S., or, for callers outside the U.S. and Canada, a regular toll line at 1-317-472-2328. These numbers are available from 8:00a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays). Callers who are unable to use toll-free numbers, such as those calling from overseas, may obtain information and assistance during these hours by calling 1-317-472-2328.

REGIONAL TERRORISM: One of the many Hutu extremist rebel factions in the Great Lakes region has committed, and continues to threaten, violence against American citizens and interests. This faction was responsible for the March 1999 kidnapping and murder of several Western tourists, including U.S. citizens, in neighboring Uganda. Hutu rebel factions are known to operate in northeastern DRC and surrounding areas, including sections of Rwanda, Uganda, Tanzania and Burundi.

CRIME: Pick-pocketing in crowded public places is common, as is petty theft from cars and hotel rooms. Although violent crimes such as carjackings, robberies, and home invasions occur in Kigali, they are rarely committed against foreigners. Pick-pocketing and purse snatchings in crowded public places are common, as is petty theft from cars and hotel rooms. Although violent crimes such as carjackings, robberies, and home invasions occur in Kigali, if cooperative, foreigners are rarely physically injured. Americans are advised to remain alert and exercise caution.

The loss or theft of a U.S. passport should be reported immediately to local police and the nearest U.S. Embassy or Consulate. If you are the victim of a crime while overseas, in addition to reporting to local police, please contact the nearest U.S. Embassy or Consulate for assistance. The Embassy/Consulate staff can, for example, assist you to find appropriate medical care, to contact family members or friends, and to explain how funds could be transferred. Although the investigation and prosecution of the crime is solely the responsibility of local authorities, consular officers can help you to understand the local criminal justice process and to find an attorney if needed.

U.S. citizens may refer to the Department of State’s pamphlets, A Safe Trip Abroad and Tips for Travelers to Sub-Saharan Africa for useful information on personal security while traveling abroad and on travel in the region in general. Both are available by mail from the Superintendent of Documents, U.S. Government Printing Office, Washington D.C. 20402, via the Internet at http://www.gpoaccess.gov, or via the Bureau of Consular Affairs home page at http://travel.state.gov.

MEDICAL FACILITIES: Medical and dental facilities are limited, and some medicines are in short supply or unavailable. Travelers generally should bring their own supplies of prescription drugs and preventive medicines. In Kigali, Americans can go to King Faycal Hospital, a private hospital that offers limited services. A list of medical and dental providers is also available at the U.S. Embassy. A missionary hospital run by Americans is located in Kibagora, in the southwest of Rwanda, and it has some surgical facilities.

MEDICAL INSURANCE: The Department of State strongly urges Americans to consult with their medical insurance company prior to traveling abroad to confirm whether their policy applies overseas and if it will cover emergency expenses such as a medical evacuation. U.S. medical insurance plans seldom cover health costs incurred outside the United States unless supplemental coverage is purchased. U.S. Medicare and Medicaid programs do not provide payment for medical services outside the United States. However, many travel agents and private companies offer insurance plans that will cover health care expenses incurred overseas, including emergency services such as medical evacuations.

Travelers should be aware that evidence of and/or assurances from U.S. insurance companies will not be accepted as settlement of medical expenses in Rwanda.

When making a decision regarding health insurance, Americans should consider that many foreign doctors and hospitals require payment in cash prior to providing service and that a medical evacuation to the United States may cost well in excess of 50,000 dollars (US). Uninsured travelers who require medical care overseas often face extreme difficulties. When consulting with your insurer prior to your trip, please ascertain whether payment will be made to the overseas healthcare provider or if you will be reimbursed later for expenses that you incur. Some insurance policies also include coverage for psychiatric treatment and for disposition of remains in the event of death.

Useful information on medical emergencies abroad, including overseas insurance programs, is provided in the Department of State’s Bureau of Consular Affairs brochure, Medical Information for Americans Traveling Abroad, available via the Bureau of Consular Affairs home page.

OTHER HEALTH INFORMATION: Malaria is prevalent in Rwanda. P. falciparum malaria, the serious and sometimes fatal strain in Rwanda, is resistant to the anti-malarial drug chloroquine. Because travelers to Rwanda are at high risk for contracting malaria, the Centers for Disease Control and Prevention (CDC) advises that travelers should take one of the following antimalarial drugs: mefloquine (Lariam™), doxycycline, or atovaquone/proguanil (Malarone™), as well as other protective measures to prevent insect bites, such as the use of insect repellent and mosquito netting. The CDC has determined that a traveler who is on an appropriate antimalarial drug has a greatly reduced chance of contracting the disease. Travelers who become ill with a fever or flu-like illness while traveling in a malaria-risk area and up to one year after returning home should seek prompt medical attention and tell the physician their travel history and what antimalarials they have been taking. For additional information on malaria, protection from insect bites, and antimalarial drugs, please visit the CDC Travelers' Health web site at http://www.cdc.gov/travel/malaria.

There are periodic outbreaks of meningitis in Rwanda. Yellow fever can cause serious medical problems, but the vaccine, required for entry, is very effective in preventing the disease.

Information on vaccinations and other health precautions, such as safe food and water precautions and insect bite protection, may be obtained from the Centers for Disease Control and Prevention's hotline for international travelers at 1-877-FYI-TRIP (1-877-394-8747); fax 1-888-CDC-FAXX (1-888-232-3299), or via the CDC's Internet site at http://www.cdc.gov/travel. For information about outbreaks of infectious diseases abroad consult the World Health Organizations website at http://www.who.int/en. Further health information for travelers is available at http://www.who.int/ith.

TRAFFIC SAFETY AND ROAD CONDITIONS: While in a foreign country, U.S. citizens may encounter road conditions that differ significantly from those in the United States. The information below concerning Rwanda is provided for general reference only and may not be totally accurate in a particular location or circumstance:

Safety of Public Transportation: Poor
Urban Road Conditions/Maintenance: Fair
Rural Road Conditions/Maintenance: Poor
Availability of Roadside Assistance: Poor

Excessive speed, careless driving, and the lack of basic safety equipment on many vehicles are hazards on Rwanda’s roads. Drivers frequently have unexpected encounters with cyclists, pedestrians and livestock. Nighttime driving is particularly hazardous and is discouraged. Often, roadways are not marked and lack streetlights and shoulders. While the main roads in Rwanda are in relatively good condition, during the rainy season many side roads are passable only with four-wheel drive vehicles. Travelers may be stopped at police roadblocks throughout the country, where their vehicles and luggage may be searched. Service stations are available along main roads. Public transportation can be dangerous due to overloading, inadequate maintenance and careless drivers.

In Rwanda, one drives on the right-hand side. Cars within traffic circles have the right of way. Until 2004, cars entering traffic circles had the right-of-way. Some drivers might forget this change. Therefore, drivers should exercise caution at traffic circles. Third-party insurance is required and will cover any damages if you are involved in an accident resulting in injuries and you are found not to have been at fault. If you are found to have caused the accident, your driver’s license can be confiscated for three months. If you cause an accident that results in a death, you can be sentenced to three to six months’ imprisonment. Drunk drivers are jailed for 24 hours and fined FRw 20,000(approximately $40). In the city of Kigali, you can call the following numbers for police assistance in the event of an accident: Kigali Center, 08311112; Nyamirambo, 08311113; Kacyiru, 08311114; Kicukiro, 08311115; Remera, 08311116. Ambulance assistance is non-existent. Please wear your seat belt and drive with care and patience at all times.

For additional general information about road safety, including links to foreign government sites, please see the Department of State, Bureau of Consular Affairs home page at http://travel.state.gov/road_safety.html. For specific information concerning Rwanda driving permits, vehicle inspection, road tax, and mandatory insurance, please contact the Rwandan Office of Tourism and National Parks, B.P. 905, Kigali, Rwanda, telephone 250-76514, fax 250-76512.

AVIATION SAFETY OVERSIGHT: At this time, one international carrier operates direct flights to Brussels, Belgium twice a week, and travelers may also fly through regional airports, including Kampala and Nairobi, to Europe and the United States. As there is no direct commercial air service between the United States and Rwanda by local carriers at present, nor economic authority to operate such service, the U.S. Federal Aviation Administration (FAA) has not assessed the Rwandan Civil Aviation Authority for compliance with international aviation safety standards. For further information, travelers may contact the Department of Transportation within the United States at tel. 1-800-322-7873, or visit the FAA's Internet web site at http://www.faa.gov/avr/iasa/index.cfm.

The U.S. Department of Defense (DOD) separately assesses some foreign air carriers for suitability as official providers of air services. For information regarding the DOD policy on specific carriers, travelers may contact the DOD at tel. (618) 229-4801.

COMMUNICATIONS: Telephone communication to and from Rwanda is generally reliable. Cellular telephones and Internet connections are available in Kigali and large towns.

CURRENCY REGULATIONS: The Rwandan franc is freely exchangeable for hard currencies in banks and the Bureaux de Change. Several Kigali banks can handle wire transfers from U.S. banks, including Western Union. Credit cards are accepted at only a few hotels in Kigali and only to settle hotel bills. Travelers should expect to handle most expenses, including air tickets, in cash. Traveler’s checks can be cashed only at commercial banks.

CRIMINAL PENALTIES: While in a foreign country, a U.S. citizen is subject to that country's laws and regulations, which sometimes differ significantly from those in the United States and may not afford the protections available to the individual under U.S. law. Penalties for breaking the law can be more severe than in the United States for similar offenses. Persons violating Rwandan law, even unknowingly, may be expelled, arrested or imprisoned. Penalties for possession, use, or trafficking in illegal drugs in Rwanda are strict and convicted offenders can expect jail sentences and heavy fines.

Under the PROTECT Act of April 2003, it is a crime, prosecutable in the U.S., for U.S. citizens or permanent resident aliens to exploit children sexually via pornography, the Internet or other means or to engage in illicit sexual conduct with a person under the age of 18 in a foreign country, regardless of whether there was intent.

DISASTER PREPAREDNESS: In 2002, Rwanda experienced the eruption of Mount Nyiragongo, which lies across the northwest border in the Democratic Republic of Congo. Tremors were felt throughout Rwanda, including in the capital, Kigali. Seismic activity is unpredictable and infrequent, but American citizens should be aware of the possibility of earthquakes. General information about natural disaster preparedness is available via the Internet from the U.S. Federal Emergency Management Agency (FEMA) at http://www.fema.gov/.

CHILDREN’S ISSUES: For information on international adoption of children and international parental child abduction, please refer to our Internet site at http://travel.state.gov/children's_issues.html or telephone 1-888-407-4747.This number is available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays). Callers who are unable to use toll-free numbers, such as those calling from overseas, may obtain information and assistance during these hours by calling 1-317-472-2328.

REGISTRATION/EMBASSY LOCATION: U.S. citizens who plan to travel to Rwanda are urged to register with the U.S. Embassy and to obtain updated information on travel and security in Rwanda. The U.S. Embassy is located at Boulevard de la Revolution; the mailing address is B.P. 28, Kigali, Rwanda, telephone 250-505601/505602/505603, fax 250-572128; e-mail address is amembkigali@hotmail.com. The Embassy's Internet website is http://www.usembkigali.net.

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This replaces the Consular Information Sheet dated April 15, 2004, to update the sections on Safety and Security, Crime, and Criminal Penalties.

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