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State Attorneys General, FTC Launch Nationwide Effort to Educate Young Consumers to Be "Smart Shoppers

WASHINGTON, D.C.--Everyone spends money, but not everyone knows how to get the most for what they spend. Nationwide, children spend billions of dollars for millions of products -- toys, video games, clothing, music, food, and more. To help the country's pre-teens smarten up about shopping, the Federal Trade Commission and the National Association of Attorneys General have joined forces in a major national education effort. The centerpiece of the campaign is "The Real Deal," a full-color, 12-page activity book.

To order a copy of "The Real Deal," call toll free 1-877-FTC-HELP (1-877-382-4357) or send a postcard with your name and address to:

Consumer Response Center
Federal Trade Commission
600 Pennsylvania Ave, NW, Room 130
Washington, DC 20580

"The Real Deal" has games, puzzles, cartoons, comics, and other entertaining and educational activities. It aims to teach youngsters their rights and responsibilities as consumers. Among the "top tips" offered are:

  • read between the lines and separate facts from fantasy when reading an ad or listening to a commercial;
  • think before buying (what do you want? what do you need? what's your budget?) and carefully research product claims;
  • ask questions and talk to friends, parents, teachers and others who might be familiar with a product you're interested in;
  • try before you buy (call a friend who has the item or ask the salesperson for a demonstration);
  • shop around by telephone and call three stores to compare prices, models, and return policies;
  • be assertive and tell the store manager right away if there's a problem.

The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or to get free information on consumer issues, visit www.ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters Internet, telemarketing, identity theft and other fraud-related complaints into Consumer Sentinel, a secure, online database available to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.

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