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Wetlands Helpline

Who We Are
The EPA Wetlands Helpline is a contractor-operated information and referral service which handles requests for information on wetlands regulation, legislation and policy pursuant to Section 404 of the Clean Water Act, wetlands values and functions, and wetlands agricultural issues. The Helpline acts as a first point of contact for EPA's Wetlands Division, which is part of the Office of Wetlands, Oceans and Watersheds (OWOW). As of January 1, 2002, the Helpline has been co-located within the EPA's Water Resource Center allowing both Helpline and Resource Center customers access to the full spectrum of water-related public information available from EPA.

What We Do

The Helpline is staffed by librarians providing in-depth, EPA-approved information, documents, and referrals addressing Federal and State regulatory programs, wetlands science, and educational
outreach. Librarians can respond to specialized research requests using the Helpline's extensive reference library, as well as other pertinent sources including the Internet. Librarians also maintain an extensive list of contacts at regulatory agencies and other organizations to provide the most appropriate and accurate referrals.

Our Documents
The Helpline maintains a catalog of documents which can be ordered either over the phone, by E-mail, postal mail, FAX, or through the Office of Water's new "Shopping Cart" online Publications Ordering System. Documents available from the Helpline will be mailed to requestors free-of-charge. An EPA Wetlands Helpline Publication List containing more than 125 publications is also available to callers upon request.

The Helpline frequently adds new documents to its inventory, including emergent regulatory guidance, technical documents, and other specialized wetlands publications. Each mail order request will include an updated publication list.

Contact Us

Hours: Monday through Friday, excluding Federal Holidays, 8:30am to 5:30pm Eastern
Standard Time. Voice mail available after business hours.

Telephone: (toll free U.S.) 1-800-832-7828. International callers: (202) 566-1730.

FAX: (202) 566-1736.

E-Mail: wetlands.helpline@epa.gov. You may also use the Water Resource Center's E-Mail Form to contact us - just include the words "ATTN WETLANDS" in your
message. [Go to E-Mail Form]

Directions: Open to the public by appointment only. Call us.

Helpline Publications List: http://www.epa.gov/owow/wetlands/wetpubs.html

Mailing Address:
Wetlands Helpline
c/o EPA Water Resource Center
Mail Code RC-4100T
1200 Pennsylvania Ave NW
Washington, DC 20460

Physical Address for FedEx/UPS shipments:
Wetlands Helpline
c/o EPA Water Resource Center
1301 Constitution Ave. NW
EPA West, Room 1119
Washington DC 20460

The Wetlands Helpline is contractor-operated by ASRC Aerospace Corporation.

 

The Wetlands Helpline is contractor-operated by ASRC Aerospace Corporation.

 
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