Title: Innovation and Organizational Change Date: August 11, 1998 Replaces: NSF 97-22; NSF 96-27; NSF 98-15 INNOVATION AND ORGANIZATIONAL CHANGE (IOC) PROGRAM ANNOUNCEMENT AND GUIDELINES OBJECTIVE The Innovation and Organizational Change (IOC) program seeks to improve the performance of industrial, educational, service, health care, governmental and other organizations and institutions through the support of research on theories, concepts, and methodologies of innovation and organizational change. In order to foster innovation and manage change we need to understand effective approaches to organizational learning and redesign, strategic and cultural change, quality and process improvement, innovation, new product and service development, and the development and integration of new technologies. IOC supports research using theory combined with empirical validation to expand the concepts, models, and methodologies of change in organizations and institutions. Proposers should work with partner organizations in industry, education, health care, government, or service. A high priority of the program is to develop valuable research perspectives across disciplinary lines. Sponsored by three directorates of the National Science Foundation (NSF)--Social, Behavioral, and Economic Sciences (SBE), Engineering (ENG), and Education and Human Resources (EHR)--the program's objectives will best be met by building on and extending research in a variety of disciplines with an eye toward creating and applying fundamental new knowledge in multiple domains. IOC supersedes and extends its scope beyond those of two previous NSF programs: Management of Technological Innovation (MOTI) and Transformations to Quality Organizations (TQO). While the program is most relevant to researchers in the social and behavioral sciences, management, engineering, and education, NSF welcomes proposals from all researchers who can contribute to the advancement of our understanding of innovation and organizational and institutional change. The program encourages creative dissemination and effective implementation to organizations and institutions of the insights gained from the research. RATIONALE Contemporary organizations and institutions face increasing pressure from clients, customers, and consumers of their products and services to be more effective, more responsive, more efficient and provide more value. Industries are being asked to deliver lower-cost, higher quality products, in less time. Educational institutions are being asked to prepare more adaptable graduates with broader and deeper skills for a rapidly changing world and workplace. Health care organizations face financial and ethical challenges in providing care that is medically advisable and cost effective. Government strives to protect consumers and promote health and safety without stifling economic growth, as well as to provide many other services more efficiently. New technologies, in particular information technology, are playing a critical role in organizations' attempts to improve their performance and adapt to new environments. For example, industrial firms are increasingly designing products in virtual teams to serve diverse customers around the world. Services such as financial planning, insurance, and banking are developing new capabilities to deliver services directly to customers in their homes. Institutions of higher education are reexamining their missions and constituencies in an age when telecommunications permits learning-on-demand across time and space. Sometimes these changes require fundamental paradigm shifts that disrupt business as usual--requiring major changes in development, production and operations, distribution, and employee skills. Despite a need to adapt to these new circumstances, change can be difficult and many organizations and institutions resist it, yielding to barriers such as: * Systemic and structural obstacles within and outside organizations and institutions that make change difficult. * People who are often unprepared to manage or adjust to change. * The absence of credible assessment and evaluation of the effects of change. PROGRAM SCOPE Research will be supported in several areas and disciplines relevant to the core mission of the program: Potential Research Areas and Settings * Innovation Identification and implementation of new methods and technologies for development of new products and services. * Organizational Change Identification and implementation of new methods and technologies for strategic, systemic, structural, and cultural change. * Performance Improvement Process redesign, reengineering, quality improvement, and development of performance measures. * Organizational Learning Experimentation, evaluation, institutionalization and dissemination. These topics may be studied in application to one or more of the following settings: * Business Organizations * Educational Institutions * Service Organizations * Health Care Organizations * Governmental Organizations Examples of potential research areas include: * How can organizations more effectively identify, manage, and capitalize on emerging technologies to improve business or teaching, learning, and research? * How should organizations recreate themselves to compete in an era of global collaboration, complex technology bases, and universally available information technologies? * How can organizations enhance their capabilities to identify the latent, as well as current, needs of their stakeholders and provide relevant new products and services to meet those needs? * How might educational institutions adapt the strategies developed by other types of organizations for meeting customer and service requirements and expectations? * What are the routes to motivating change in priorities and the allocation of resources to achieve sustainable reforms in educational institutions? * How can education systems be reconstituted to facilitate ongoing innovation and adaptation to new technologies and markets? This is not meant to be an exhaustive list. NSF welcomes proposals that address new and exciting research questions regarding innovation and change in organizations. PROPOSAL GUIDELINES Except as modified by the Announcement all applicants should follow the standard NSF Grant Proposal Guidelines (GPG--NSF 98-2). In addition, proposals should: Demonstrate potential contributions to both theory and practice. The proposal should identify explicitly the connection between the proposed research and fundamental problems of innovation and/or transforming organizations and institutions. In addition the proposal should address potential contributions to practice in organizations. Improvements to practice might mean plans for using research results to improve university curricula or services, improve a process in industry, or alternative methods to sustain the linkages between research universities and the research user community. Improvements in practice should be applicable well beyond the partner organization(s). Build on existing research and represent clear value-added over existing literature. Research in any topic area is a cumulative enterprise. While the body of research on innovation and/or organizational change and performance improvement is smaller than some other areas of research, it is usually a mistake to assume that no research has been performed on a particular topic or that no research results exist. Potential grantees are encouraged to do thorough checks of the literature to ensure that they are going beyond the knowledge that already exists. While NSF limits on the length of proposals preclude extended literature reviews, proposals should clearly indicate the literature base of the study, and how it will be enhanced by the proposed research. Include a description of the intended methodology and must be methodologically sound. Many different research methods are acceptable, which makes it impossible to identify specific methodological criteria for all proposals. However, proposals whose methods would be accepted by a consensus of the researchers in the relevant disciplines will meet the requirements of the Innovation and Organizational Change program. For example, for quantitative social science type research, requirements include research designs that allow research questions to be answered and rival explanations to be ruled out, appropriate samples, valid and reliable measures of constructs and appropriate analytical methods. Research using other methods should also be rigorously designed. Include plans for disseminating results to practitioners as well as to the research community. The creative dissemination of research results, as well as how to use the new information, is encouraged through workshops, academic and practitioner journals, and web delivery. In addition, awardees will be required to participate in NSF-sponsored conferences to share results. Such conferences will be held annually and grantees will be authorized to use grant funds to support travel to attend them. WHO MAY SUBMIT NSF expects that U.S. academic institutions will submit proposals to this competition as the lead institution. Proposals submitted on behalf of individuals or groups in response to this solicitation will be accepted from colleges, universities, and other nonprofit research institutions in the United States. Multi-institutional arrangements and partnerships are permitted and encouraged. PROGRAM SPECIFIC REQUIREMENTS The Innovation and Organizational Change (IOC) program seeks to strengthen research in content areas and indirectly to improve organizational and institutional practice. To achieve these goals, the program requires that research proposals respond to the following specific guidelines, which are in addition to the standard NSF guidelines. The following are the specific IOC guidelines for research proposals: 1. Proposals must reflect a real partnership between researchers and one or more organizations. A "real partnership" is defined as a long-term and value-added relationship. The character of the partnership (whether this is historical or a long-term relationship projected for the future) should be expressed clearly in the proposal text and in the letter of commitment from the partner(s) (see below). Partner organizations can be small or large, and can be in industry, education, health care, government, or service sectors. It is vital that the proposal identifies significant contributions from the organizational partner, including involvement in planning the research and in providing access to data and opportunities for implementation. Since the organizational partner(s) must confirm access to data, it is assumed that data will be collected within the partner organization(s) or within organizations to which the partner has clear access. Partner organizations also will be required to provide a written assessment of research progress on an annual basis as a condition for continuation in cases of multi-year awards. 2. Research that is proposed must include data from organizations or institutions. While other sources of data, such as laboratory experiments or secondary data may be included, the focus should be on primary data from organizations. The letter or letters of commitment from the organizational partner(s) must clearly confirm access to all organizational data that is to be collected. 3. Letters of commitment from the organizational partner(s), confirming access to organizational data and signed by an appropriate level of management, must be included in an appendix. This is the only exception allowed to the 15 page (single-spaced) limit on proposal length specified in the GPG. Please be sure to select a short, technically descriptive title which would be understood by lay practitioners in the field and to describe in the required project summary of no more than one page (single spaced) in length 1) the research problem and objectives, 2) the approach and methods to be employed (including the interdisciplinary or multidisciplinary character of the research team), and 3) the significance of the proposed work to the advancement of fundamental knowledge and its importance and relevance to organizational change. PROPOSAL REVIEW Proposals will be evaluated in accordance with the program specific requirements noted above and the new NSF merit review criteria (see Appendix 1). NSF program officers from the participating directorates will manage proposal review. The selection process will involve mail reviews and a panel review to determine intrinsic merit and broad impact. DEADLINES Proposals must be received at NSF no later than February 1. NSF expects to make approximately 10 to 15 new awards annually at typically $75,000 per year for one to three years. Funding for multi-year awards will be contingent upon acceptable progress in implementing program objectives, including monitoring and evaluation activities and the availability of funds. FORMAT AND REQUIREMENTS Proposals should be prepared and submitted following the guidelines, including required forms, outlined in the NSF Grant Proposal Guide (GPG, NSF 98-2). Only one (1) copy of NSF Form 1225, Information about Principal Investigator/Project Director, should be sent, attached to the original signed proposal. Copies of all relevant NSF publications, including GPG (98-2) and this Announcement (98-148) are available at no cost from: NSF Publications Clearinghouse PO Box 218 Jessup, MD 20794-0218 Phone (301) 947-2722 Email: pubs@nsf.gov For additional information on ordering NSF publications, including the use of fax and email, see the inside cover of this brochure. Copies of the text of most program announcements and other key NSF publications also are available electronically at http://www.nsf.gov Innovation and Organizational Change proposals are strongly encouraged to be submitted electronically using the NSF FastLane system for electronic proposal submission and review, available through the World Wide Web on the FastLane Home Page (http://www.fastlane.nsf.gov). Instructions for preparing and submitting a standard NSF proposal via FastLane are located at http://www.fastlane.nsf.gov/a1/newstan.htm. In order to use NSF FastLane to prepare and submit a proposal, you must have the following software: Netscape Navigator 3.0 or above, or Microsoft Internet Explorer 4.0 or above; Adobe Acrobat Reader 3.0 or above for viewing PDF files; and Adobe Acrobat 3.X or Aladdin Ghostscript 5.10 or above for converting files to PDF. To access the FastLane Proposal Preparation application, your institution needs to be a registered FastLane institution. A list of registered institutions and the FastLane registration form are located on the FastLane Home Page. To register an organization, authorized organizational representatives must complete the registration form. Once an organization is registered, PIN for individual staffs are available from the organization's sponsored projects office. Proposals must be submitted no later than 5:00 PM EST on the deadline date. For proposals submitted by Fastlane, the signed (paper) cover sheet must be mailed in time to arrive within five working days of the deadline. The address for the submission of signed cover sheets or proposals is: Announcement No. NSF 98-148 NSF Innovation and Organizational Change Program NATIONAL SCIENCE FOUNDATION 4201 WILSON BLVD ROOM PPU ARLINGTON VA 22230 No facsimile (fax) or electronic submissions (other than Fastlane) will be allowed. Proprietary mail or courier service deliveries are permitted, however. Awards under this program description are anticipated within four to five months after the proposal deadline. SPECIAL NOTES 1. International Research Innovation and organizational change is an international phenomenon, and much of the current knowledge base is derived from international studies. However, awards under this program will only be made to US institutions. NSF generally, and the Innovation and Organizational Change program in particular, supports and encourages international research collaborations and research at sites outside the US, primarily through support of US researchers. For additional information on requirements or opportunities for international research, see NSF 96-14, International Opportunities for Scientists and Engineers, or subsequent version. 2. Protecting Confidentiality of Data Data collected with NSF support remain the property of the researcher, and are not transferred to NSF or to any agency of the US government. In order to build the knowledge base, NSF expects awardees to share data and research results to the maximum extent possible. However, the form in which the data are shared is the responsibility of the awardees. Data and analysis remain the property of the awardees, and dissemination in the form of licensing or sale for profit is not excluded. Research results presented at the NSF-sponsored dissemination conferences described above may be published by the LSC or its agent as conference proceedings. 3. Submission of Multiple Proposals In submission of multiple proposals (by a single investigator or research team), the scope of work for each proposal should be significantly different. ADMINISTRATION OF GRANTS NSF grants will be administered in accordance with the terms and conditions of NSF GC-1, "Grant General Conditions," or FDP-III, "Federal Demonstration Partnership General Terms and Conditions," depending on the grantee organization. More comprehensive information on the administration of NSF grants is contained in the Grant Policy Manual (NSF 95-26) or available electronically on NSF's home page at www.nsf.gov. Grantees will be required to submit an annual report. In FY 1999, a new electronic project reporting system, through the NSF FastLane system, will permit updating of reports on project participants (individual and organizational), activities and findings, publications, other specific products and contributions. Grantees will be provided information about the new system. For further information about the IOC program, contact: Susan Walsh Sanderson (Social and Behavioral Sciences/SBER) Co-Program Director, Innovation and Organizational Change (703) 306-1757 x7210 (ssanders@nsf.gov) Joseph E. Hennessey (Engineering/DMII) Co-Program Director, Innovation and Organizational Change (703) 306-1300 (jhenness@nsf.gov) Karolyn Eisenstein (Education and Human Resources/DUE) Co-Program Director, Innovation and Organizational Change (703) 306-1670 (keisenst@nsf.gov) Innovation and Organizational Change Program National Science Foundation, Room 995 4201 Wilson Boulevard Arlington, VA 22230 IOC Web address: www.nsf.gov/sbe/sber/IOC/start.htm Catalog of Federal Domestic Assistance Numbers 47.041, 47.075 and 47.076. OMB#3145-0058 PT 34 KW 0901094 NSF 98-148(Replaces NSF 98-15 and NSF 96-27) APPENDIX 1: MERIT REVIEW CRITERIA The National Science Board approved revised criteria for evaluating proposals submitted to NSF at its meeting on March 28, 1997 (NSB97-72). The revised criteria are designed to be useful and relevant across NSF's many different programs, however, NSF will continue to employ special criteria as required to highlight the specific objectives of certain programs and activities. The revised merit review criteria are listed below. Following each criterion are potential considerations that the reviewer may employ in the evaluation. These are suggestions and not all will apply to any given proposal. Each reviewer will address only those that are relevant to the proposal and for which he/she is qualified to make judgments. What is the intellectual merit and quality of the proposed activity? How important is the proposed activity to advancing knowledge and understanding within its own field and across different fields? How well qualified is the proposer (individual or team) to conduct the project? (If appropriate, the reviewer will comment on the quality of prior work.) To what extent does the proposed activity suggest and explore creative and original concepts? How well conceived and organized is the proposed activity? Is there sufficient access to resources? What are the broader impacts of the proposed activity? How well does the activity advance discovery and understanding while promoting teaching, training, and learning? How well does the proposed activity broaden the participation of underrepresented groups (e.g., gender, ethnicity, geographic, etc.)? To what extent will it enhance the infrastructure for research d education, such as facilities. instrumentation, networks, and partnerships? Will the results be disseminated broadly to enhance scientific and technological understanding? What may be the benefits of the proposed activity to society? OTHER INFORMATION The National Science Foundation (NSF) funds research and education in most fields of science and engineering. Grantees are wholly responsible for conducting their project activities and preparing the results for publication. Thus, the Foundation does not assume responsibility for such findings or their interpretation. NSF welcomes proposals from all qualified scientists, engineers and educators. The Foundation strongly encourages women, minorities, and persons with disabilities to compete fully in its programs. In accordance with federal statutes, regulations, and NSF policies, no person on grounds of race, color, age, sex, national origin, or disability shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving financial assistance from NSF (unless otherwise specified in the eligibility requirements for a particular program). Facilitation Awards for Scientists and Engineers with Disabilities (FASED) provide funding for special assistance or equipment to enable persons with disabilities (investigators and other staff, including student research assistants) to work on NSF-supported projects. See the program announcement or contact the program coordinator at (703) 306-1636. The National Science Foundation has Telephonic Device for the Deaf (TDD) and Federal Information Relay Service (FIRS) capabilities that enable individuals with hearing impairments to communicate with the Foundation regarding NSF programs, employment, or general information. TDD may be accessed at (703) 306-0090 or through FIRS on 1-800-877-8339. PRIVACY ACT AND PUBLIC BURDEN STATEMENTS The information requested on proposal forms and project reports is solicited under the authority of the National Science Foundation Act of 1950, as amended. The information on proposal forms will be used in connection with the selection of qualified proposals; project reports submitted by awardees will be used for program evaluation and reporting within the Executive Branch and to Congress. The information requested may be disclosed to qualified reviewers and staff assistants as part of the review process; to applicant institutions/grantees to provide or obtain data regarding the proposal review process, award decisions, or the administration of awards; to government contractors, experts, volunteers and researchers and educators as necessary to complete assigned work; to other government agencies needing information as part of the review process or in order to coordinate programs; and to another Federal agency, court or party in a court or Federal administrative proceeding if the government is a party. Information about Principal Investigators may be added to the Reviewer file and used to select potential candidates to serve as peer reviewers or advisory committee members. See Systems of Records, NSF-50, "Principal Investigator/Proposal File and Associated Records," 63 Federal Register 267 (January 5, 1998), and NSF-51, "Reviewer/Proposal File and Associated Records," 63 Federal Register 268 (January 5, 1998). Submission of the information is voluntary. Failure to provide full and complete information, however, may reduce the possibility of receiving an award. Public reporting burden for this collection of information is estimated to average 120 hours per response, including the time for reviewing instructions. Send comments regarding this burden estimate and any other aspect of this collection of information, including suggestions for reducing this burden, to: Reports Clearance Officer; Information Dissemination Branch, DAS; National Science Foundation; Arlington, VA 22230. YEAR 2000 REMINDER In accordance with Important Notice No. 120 dated June 27, 1997, Subject: Year 2000 Computer Problem, NSF awardees are reminded of their responsibility to take appropriate actions to ensure that the NSF activity being supported is not adversely affected by the Year 2000 problem. Potentially affected items include: computer systems, databases, and equipment. The National Science Foundation should be notified if an awardee concludes that the Year 2000 will have a significant impact on its ability to carry out an NSF funded activity. Information concerning Year 2000 activities can be found on the NSF web site at http://www.nsf.gov/oirm/y2k/start.htm.