NSF LogoNSF Award Abstract - #0429454

Collaborative Research: E-Government and the Preparation of Citizens for Natural Disasters


NSF Org IIS
Latest Amendment Date September 27, 2004
Award Number 0429454
Award Instrument Continuing grant
Program Manager Lawrence Brandt
IIS Division of Information & Intelligent Systems
CSE Directorate for Computer & Information Science & Engineering
Start Date October 1, 2004
Expires September 30, 2005 (Estimated)
Awarded Amount to Date $179443
Investigator(s) Victoria Basolo basolo@uci.edu (Principal Investigator)
Laura Steinberg (Co-Principal Investigator)
Sponsor University of California-Irvine
300 University Tower
Irvine, CA 92697 949/824-4768
NSF Program(s) DIGITAL GOVERNMENT
Field Application(s) 0104000 Information Systems,
0116000 Human Subjects,
0104000 Information Systems,
0116000 Human Subjects
Program Reference Code(s)
Program Element Code(s) 1706

Abstract

City and county websites offer a new and innovative method to help citizens reduce the impacts of natural disaster events. While most localities prepare a disaster plan and invest in local emergency management to respond after disasters, individual households are far less prepared, and preparedness rates are particularly low for racial/ethnic minority households. The traditional modes of risk and preparedness communication have failed to reach or motivate residents to prepare for disasters. The community website is a potentially powerful tool to increase hazard preparedness. However, there is virtually no research on the development of local governments. web sites for hazard preparation or the usability of this information technology by community residents. This research will investigate the use of the World Wide Web by local governments and residents for delivering and receiving risk and preparedness information. Study areas will be communities in the Los Angeles and Miami; both areas are subject to natural disasters, earthquakes in the Los Angeles area and hurricanes in the Miami region. Using multiple data collection methods and sources of data, the research will examine the local government decision-making process for website development for risk communication and hazard preparedness; usability of local government websites for hazard-related information; and the potential impact of risk communication and disaster preparedness Web pages in motivating residents to take proactive measures. Website evaluation data and resident survey data will be combined with secondary sources for multivariate statistical analysis. Eight jurisdictions will be selected for case studies. Interviews with local government professional staff and officials will be conducted and these data, along with background materials, will be analyzed qualitatively. The results ofthis research will provide a unique contribution to the E-government and hazards literature of significant intellectual merit. The study brings together information technology, government, and citizens around a critical community issue: preparing for disasters. It will contribute significantly to our understanding of local government use of the web in general as well as for hazards; provide valuable information to policy makers and professionals about the use, coverage, and design of local government home pages; and examine the public decision-making process surrounding technology, community safety, and service to citizens. The research also will have broader impacts to education and society as a whole. The results of the research will provide valuable information to policymakers about risk communication via the web, and about impediments to use of their communities' websites for disaster preparedness. This knowledge can be used to remove barriers, improve hazard communication to racial/ethnic minorities, motivate increased disaster planning by citizens, and thus, promises to contribute to a reduction in human and property losses from disasters.

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