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Assessment Software Application (CASA) |
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Frequently
Asked Questions
about
CASA
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Questions
and links to the answers:
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I
start CASA and I get the error message,
‘Error Number 2'.
-
I
go to input or edit an Immunization History
record and I get the error message ‘Position
is off the screen’, Error Number 30.
-
I run a report and I get the error message
‘File<filename> does not exist’.
-
I want a coverage report for a region or
district within my state, not just for
one Assessment Site?
-
While running SETUP.EXE to install or update
CASA I receive an error message that says
that your computer is out of memory.
-
What if my computer will not allow me to
copy the contents of the diskettes onto
the C: drive like you suggest in the previous
answer?
-
I go to edit an Immunization History record
and I choose the Pick-List option and I
get the error message ‘Insufficent Memory’.
-
I
go to run a report, any report, and I get
a General Protection Fault (GPF) error
message from the Windows Operating System.
-
Sending a report to File does not work. It
creates a file with 0 (zero) bytes.
- I
want to send my CASA data by e-mail to another
person. How do I go about this?
- I
have a provider/clinic that wants to be able
to import their data into CASA, but are not
having any success doing so. What am I supposed
to tell them?
- I
go to input or edit an Immunization History
record and I get the error message ‘Subscript
out of bounds’.
- I
want to install the latest version of CASA,
but I don’t want to lose the data that I’ve
already collected. What should I do?
-
I just used the Send CASA Records, Immunization
Files option to send my records to my desktop
computer. I had no problem doing this, but
when I went to use the diskette on another
computer and it says that I do not have any
Immunization Files on this diskette. What
happened?
- I
start CASA and I get the error message,
‘Error Number 2'.
Close CASA
and run FIXCASA. FIXCASA is found by going
to the Start button, Programs, CASA for Windows.
(If you do not have FIXCASA, then go to the
Start button, Programs, Windows Explorer,
and open the WINCASA folder found in the
left side window. Once the WINCASA folder
is opened look in the right-hand side window
for a file by the name of DUMPSYS3.DBF. Highlight
the file by clicking ONCE on it and then
press the Delete key to remove the file.)
After running
FIXCASA (or deleting DUMPSYS3.DBF), open
CASA and go to "Utilities" on the
main menu. Choose "Database Functions"
and then click on "Re-Index".
Top
- I go to
input or edit an Immunization
History record and I get the error message
‘Position is off the screen’, Error Number
30.
Close CASA.
Change the Display property of your desktop
screen. Right-click on an area on your main
screen where there is no icon. From the pick-list,
choose the Properties option. Click on the
Settings tab. Toward the bottom of the screen
you will see Font Size. It should be Small
font.
Top
- I run a
report and I get the error
message ‘File<filename> does not exist’.
Close or minimize
CASA. Open Windows Explorer or File Manager
and get to the WINCASA folder. Double-click
on the WCINSTAL.BAT file.
Top
- I want a
coverage report for a region
or district within my state, not just for
one Assessment Site?
You can use
the Coverage Comparison Report to show coverage
levels based on a common calculation, such
as DTP4-OPV3-MMR1 @ 24 Months. There is a
cumulative percentage;however, unless you
know that all the Assessment Sites used within
the report had assessed 100% of the assessment
age range, it is not recommended that you
publish this result since the results are
not weighted.
There is a
second method of getting report results for
a region or district within a state. It is
a multi-step process that involves creating
a new Assessment Site record with a generic
Site Name title and then copying records
temporarily out of CASA and then receiving
and merging the records into the newly created
Assessment Site record. The same caveats
apply to the report results as the first
method.
Top
- While
running SETUP.EXE to install or update
CASA I receive an error message that says
that your computer is out of memory.
Make sure
all other applications are closed and that
if you have a Microsoft Office toolbar on
the screen that it is also closed. If you
still have an error message after everything
is closed, try copying the contents of the
3 diskettes into a temporary folder on your
C: drive and running SETUP.EXE from there.
Top
- What if
my computer will not allow
me to copy the contents of the diskettes
onto the C: drive like you suggest in the
previous answer?
There are
some computers where the installation diskettes
will absolutely not work due to some
undetermined incompatibility issues. The
solution is a multi-step process. You will
need to first find a computer which will
allow you to copy the files from the diskettes
onto the C: drive. Next, you will have to
Format the diskettes on the computer where
the incompatibility exists. After formatting
the 3 disks, copy the installation files
back from the other working compuer onto
the diskettes and then run the installation
process again.
Top
- I go to
edit an Immunization History
record and I choose the Pick-List option
and I get the error message ‘Insufficent
Memory’.
Close CASA
by choosing the Cancel option. This is done
to refresh the memory available to CASA.
Re-start CASA. You will not be able to use
the Pick-List option again for this particular
Assessment Site. Instead, use the Direct
Search option. I recommend typing only the
Last Name and clicking on the Search button
and subsequently clicking on the Next button
until the correct name appears on the screen
and then clicking on the OK button to enter
this record.
Top
- I go to
run a report, any report,
and I get a General Protection Fault (GPF)
error message from the Windows Operating
System.
Close CASA.
Change the default printer to something other
than what you were using. Go to the Start
button, Setting, Printers and choose another
printer as your default printer. CASA is
incompatible with the latest Hewlett-Packard
printer drivers, especially for the 4050
high speed printers. It is possible to use
the printer driver for a Hewlett-Packard
4x, 5x or 6x and still use the 4050 printer.
This may take some help from your IT staff
to accomplish.
Top
- Sending
a report to File does not work. It creates
a file with 0 (zero) bytes.
There are
no drivers available for sending a report
to file for the Windows NT Operating System.
You must install CASA on a computer with
Windows 95/98/2000 to get this function to
work in CASA.
- I want
to send my CASA data by e-mail to another
person. How do I go about this?
Use a clean
diskette and use the ‘Send CASA Records’
utility function as you would if sending
the data by diskette. Next, attach the files
that have an XFR (*.XFR) file extension to
the e-mail message. The person receiving
the e-mail with the attachments may save
the files to either a diskette or more preferably
to their local (C:) drive. They would then
use the ‘Receive CASA Records’ utility function
to bring the data into CASA.
Top
- I have a
provider/clinic that wants
to be able to import their data into CASA,
but are not having any success doing so.
What am I supposed to tell them?
You may direct
them to the subject of ‘Importing’ within
the on-line Help within CASA. If they need
further clarification have them e-mail CASAINFO@CDC.GOV
or contact us by phone.
- I
go to input or edit an Immunization History
record and I get the error message ‘Subscript
out of bounds’.
Close CASA.
Go to the Start button, Programs, MS-DOS
Prompt. You will be directed to either the
C:\WINDOWS folder or some other folder location.
Type CD\ and press the return key. Next,
type CD\WINCASA and press the return key.
Once at C:\WINCASA
type DBF VACCINES.DBF. If CASA is located
on a network drive, give these instructions
to your LAN administrator since they will
know the exact location of where CASA resides.
Top
- I want to
install the latest version
of CASA, but I don’t want to lose the data
that I’ve already collected. What should
I do?
The installation
software for CASA is not supposed to overwrite
your data files, only the software files.
However, there are some precautions you can
take to ensure that there is not even the
slightest possibility that data may be lost.
Check the date on your computer periodically
to make sure that the correct date is shown.
This is easily accomplished in Windows 95/98/2000/NT
by moving your mouse over the time in the
lower right-hand corner of the screen. A
tool tip will appear that shows the date.
If not correct, double-clicking on the time
will open the date/time property screen and
you will be able to re-set the date. If the
date changes never seem to stick, then you
have a bad battery that needs replacing.
This is a common problem for laptops. The
other precaution you should take is to back-up
your data using CASA’s back-up Utility function.
Top
- I just
used the Send CASA Records, Immunization
Files option to send my records to my desktop
computer. I had no problem doing this, but
when I went to use the diskette on another
computer and it says that I do not have any
Immunization Files on this diskette. What
happened?
CASA has renamed the files that are created for the purpose of Sending Immunization
Files once an Assessment Site has been Received on another computer. The purpose of this renaming is
to eliminate the potential of inadvertently duplicating records by Receiving the same files more than
once. However, if there is an emergency need to recover the files that were Sent and Received once
already, here is the MS DOS command that can be used to once again make the files available for
Receiving. This example assumes that the files were originally on a diskette that is in your A: drive. At
the DOS prompt type: REN A:*.XFB *.XFR
Top
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This
page last modified on February 7, 2001 |
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