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Safe Drinking Water Hotline

Safe Drinking Water Hotline Annual Report 2002 Cover ImageThe Safe Drinking Water Hotline provides the general public, regulators, medical and water professionals, academia, and media, with information about drinking water and ground water programs authorized under the Safe Drinking Water Act. The Hotline is operated under contract by Booz Allen Hamilton, Incorporated, and housed in its Crystal City, Virginia, offices. The Hotline responds to factual questions in the following program areas:

  • Local drinking water quality
  • Drinking water standards
  • Public drinking water systems
  • Source water protection
  • Large capacity residential septic systems
  • Commercial, and industrial septic systems
  • Injection wells
  • Drainage wells

Water Lines is the monthly Hotline activity report that includes typical questions answered by the Hotline, call/e-mail statistics, caller profiles, and other water facts. Read current and previous issues of Water Lines online.

Contact the Safe Drinking Water Hotline for detailed information.

By Phone: call toll free and speak with a specialist Monday through Friday, 9:00 am to 5:00 pm eastern time (except Federal holidays) at 1-800-426-4791. Local calls or International calls at (703) 412-3330.

Bilingual Service is available. An introductory telephone message tells Spanish callers to leave a detailed message. Bilingual information specialists return these calls the same day.

By Recorded Message: The Safe Drinking Water Hotline telecommunications systems can receive recorded messages in English and Spanish 24-hours a day, seven days a week at 1-800-426-4791. Local calls at (703) 412-3330. International calls at (703) 412-3330.

By Mail: Write to The Safe Drinking Water Hotline, 4606M, 1200 Pennsylvania Ave., N.W., Washington, D.C. 20460. Comments? Questions? Contact us online.

 

 

 

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