September 22, 2004
OPM's USAJOBS Website Logs Nearly 88 Million
Visits; 780,891 Americans Posted New Resumes This Past Year
WASHINGTON - The U.S. Office of
Personnel Management's (OPM) USAJOBS web site continues to
experience great success as it helps jobs seekers identify
opportunities in the federal government. OPM Director Kay
Coles James says the internet job website offers Americans
a "go to" resource and gateway to the world of career
opportunities in the civil service system.
A key component of USAJOBS' success has
been the attention paid to user feedback.
In September 2004 the American Customer
Satisfaction Index (ACSI) revealed OPM's third quarter customer
satisfaction score was a 76, a significant improvement from
the previous year's score of 71.
"USAJOBS offers job seekers invaluable,
state-of-the-art job search technology that assists them in
identifying opportunities which match their skills. It also
offers tools to help them learn more about different federal
occupations, as well as some self- assessments to identify
potential career paths," said Director James. "Federal
agencies have an invaluable resource available to recruit
and retain America's best and brightest."
Since its launch on August 4, 2003, USAJOBS
has logged more than 87,902,000 visits and job seekers have
created in excess of 780,891 new resumes.
"Americans stand ready to serve their
country, and this site helps illustrate that. USAJOBS remains
one of the most popular sites on internet with 853,294,112
hits since its launch in August 2003." James said. "We
take seriously our responsibility to offer an effective and
efficient point of access into the world of federal opportunities.
To do this, we are continually seeking feedback from the users
to improve the USAJOBS website."
Last month marked the one-year anniversary
of the redesign and re-launch of OPM's USAJOBS. Under James'
leadership, OPM has demonstrated its commitment to exceeding
the expectations of federal job seekers by continuously improving
the USAJOBS website (http://www.USAJOBS.opm.gov).
Since introducing the new USAJOBS technology,
OPM has implemented numerous site enhancements including design
upgrades, improved search options, innovative spell checking
tools, streamlined job announcement templates, and prime publicity
for key government-wide recruitment efforts to support our
homeland defense.
James said, "The OPM team is making
strides to improve the federal hiring process, and prospective
employees can be assured that the federal government is fully
committed to the principles of the merit system and to veterans'
preference, which together help make our civil service a model
for the world." As part of President Bush's Management
Agenda e-Government initiative, Recruitment One-Stop, USAJOBS
is the premier website tool for finding federal jobs, and
is the main source of information on federal occupations.
As a cross-government program, Grants.gov
has created a collaborative environment to streamline grants
management for the Federal grant community. Federal agencies
are currently posting nearly 1,400 active grant opportunities,
which are accessible through the Grants.gov “Find Grant
Opportunities” feature. More than 60 percent of the
agencies are accepting electronic applications through the
site’s “Apply for Grants” feature. The remaining
agencies plan to add this capability by the end of the year.
OPM oversees the federal work force and
provides the American public with up-to-date employment information.
OPM also supports U.S. agencies with personnel services and
policy leadership including staffing tools, guidance on labor-management
relations and programs to improve work force performance.
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