We value our people

We are a public health agency with law enforcement responsibilities

There are many knowledgeable, dedicated people in government agencies and industry

Properly trained, empowered employees who are held accountable can produce high quality work

Outcomes are important

The changes are here to stay--Government Reinvention makes common sense and can be applied to make ORA a more effective organization-- we are under a mandate to change

Most of industry shares the same goal as FDA--to produce safe and effective products

Corrective action is our goal through the most efficient means--using more stringent actions for those who will not comply

We can achieve compliance not only with enforcement actions, but also with tools such as: workshops, meetings, and joint problem solving

We must recognize that we must prioritize what we do, considering the needs and expectations of our customers

Everyone contributes to the solution