Mission - ORA Mission Statement

ORA VISION

We are an empowered, flexible public health team that is customer oriented and results driven to produce high quality work and develop innovative ways to leverage resources. We focus on assuring compliance of FDA regulated products to achieve consumer protection.

ORA MISSION

Achieve effective and efficient compliance of regulated products through high quality, science-based work that results in maximizing consumer protection.

ORA CORE VALUES

• We value our people.
• We are a public health agency with law enforcement responsibilities.
• There are many knowledgeable, dedicated people in government agencies and industry.
• Properly trained, empowered employees who are held accountable can produce high quality work.
• Outcomes are important.
• The changes are here to stay - Government Reinvention makes common sense and can be applied to make ORA a more effective organization - we are under a mandate to change.
• Most of industry shares the same goal as FDA - to produce safe and effective products.
• Corrective action is our goal through the most efficient means - using more stringent actions for those who will not comply.
• We can achieve compliance not only with enforcement actions, but also with tools such as: workshops, meetings, and joint problem solving.
• We must recognize that we must prioritize what we do, considering the needs and expectations of our customers. Everyone contributes to the solution.