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Last updated: 01/12/01

Conversations with AMERICA is a White House initiative to engage customers in conversations about improving Government service. The initiative is part of the National Partnership for Reinventing Government (NPR). It builds on the steps to improve customer service outlined in the President's Executive Order of September 11, 1993 entitled "Setting Customer Service Standards." You can read more about this national initiative by clicking here.

BLM's External Customer Surveys

The following external customer surveys are completed and available on the Internet:

• Recreation Use Survey
• Stakeholders and Partners
• Wild Horse and Burro Program
• State and Local Governments
• Summary of all three surveys

BLM's Public Meetings

Resource Advisory Councils (RACs)

The Bureau of Land Management has 23 Resource Advisory Councils throughout the West that provide citizen advice and recommendations regarding management of public land resources within their geographic areas. RACs comprise a full array of interests associated with the public lands and bring a balanced and practical approach to reaching consensus on diverse issues. All Resource Advisory Council meetings are open to the public. (Stay tuned for an updated schedule of upcoming RAC meetings.)

BLM's Comment Cards

• The BLM and the Forest Service are jointly using an electronic comment card for electronic commerce.
• The BLM's publication Public Rewards From Public Lands, 1999 included a card for collecting comments on the usefulness of that publication. The online version of this publication reproduces that comment card in electronic form.

Last Updated: December 1, 1999
http://www.blm.gov/nhp/NPR/conversations/

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