Human Resources
Commissioned Corps Support
Services
Services provided by CCSS include the following:
- Compensation
Administers a system of basic pay, allowances and special/incentive
pay for active duty commissioned officers of the United States Public
Health Service; administers a system of retired pay and survivor pay
for retired officers and annuitants respectively; processes payroll
deductions and allotments; administers a wide range of benefit programs;
interfaces with the DoD to coordinate pay benefits in concert with DoD
policies and procedures; provides analysis of the pay system including
administering an actuarial analysis contract as required by Congress
on retirement pay; administers the survivor benefits and officer retirement
programs; and coordinates with the Department of Veterans Affairs (VA)
for the Service members' Group Life Insurance (SGLI).
Performance Standards:
99% of W2s will be issued and mailed within 15 days following the end
of tax year; 99% of salary checks issued by official payday. 95% of
payments will be processed in accordance with DoD Regulations and Commissioned
Corps Personnel Policies. Pay technicians provide customers a response
to routine inquiries regarding pay matters within 2 workdays of receipt
95% of the time. Requests for changes to allotments, direct deposit,
etc., will be completed within 2 workdays of receipt 95% of the time.
- Medical Affairs
Provides administrative management and direction concerning medical
issues. Provides counsel to programs regarding officers with sick leave
and medical issues. Monitors aftercare compliance in cases of alcohol
or other substance abuse. Provides authorization for, and payment of,
bills relating to medical and dental care for officers in "emergency
situations", in assigned locations distant from Uniformed Services
Medical Treatment Facilities (USMTFs), or while in travel or leave status.
Arranges for travel and initiates process for reimbursement of Agency
funds for travel incident to medical care. Coordinates PHS medical care
activities with the other Uniformed Services (TRICARE). Assists officers
in obtaining needed health care in Federal and non-Federal health care
facilities. Initiates process for reimbursement for payments of health
care provided in federal and non-federal facilities. Initiates process
for reimbursement for dependents and retirees health care through TRICARE.
Performance Standards:
95% of clean claims will be processed by Medical Affairs Branch within
14 workdays of receipt (claims are either certified, forwarded to TRICARE,
returned to the provider for correction/completion, or medical records
are requested in this time frame; clean claims denote claims that are
correct, complete, legible and ready to be processed); customer requests
for information are responded to within 2 workdays 98% of the time.
| Availability: |
OPHS
and NOAA |
| Service
Fee : |
per
agreement |
| Point
of Contact: |
Denise
Canton |
| Phone: |
(301)
594-2730 |
| E-mail: |
Dcanton@psc.gov |
|
Last
revised:
October 20, 2003
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