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Visa Information


NON-IMMIGRANT PROCEDURES

Contact Us


Please note that due to security requirements and staffing limitations only visa applicants with appointments will be admitted to the visa section. We can not accept in-person requests for visa information. If you need further information on the visa application process please consult our on-line information , or call the Visa Information Line

Telephone:

In order to offer better service to visa applicants, decrease the time applicants have to wait for their visa, and ensure prompt telephone service the U.S. Embassy Tokyo and the U.S. Consulates in Japan have established the Visa Information Line, operated by Telemarketing Japan.

The Visa Information Line that provides immigrant and non-immigrant visa information to callers 24 hours a day by voice and fax in Japanese or English, as well as operator service between 9:00 am and 5:00 pm Monday through Friday(except Japanese and US holidays.). The number is (03) 5354-4033. Please note that there is a fee charged for this service, payable by the following credit cards: Visa, MasterCard, JCB, and AMERICAN EXPRESS. The cost for the Voice and fax messages are 840 yen each. Live operators are available for a charge of 840 yen for every six minutes.

Non-Immigrant and Immigrant Visa information is also available on our website at japan.usembassy.gov

Please note that visa information is not available through the U.S. Embassy's phone numbers. Please use the Visa Information Line for all visa questions.

Written Enquiries

If you have visited our website and your question remains unanswered, you may write to the Visa Communication Unit.

Written information is available from:

The Visa Communication Unit

U.S. Embassy
Box 205-NIV
1-10-5 Akasaka
Minato ku, Tokyo
107-8420, Japan

A stamped, self-addressed envelope must accompany the request.







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