Dr. Sherri Z. Heller received her Bachelor's Degree from Franklin and Marshall College and her Doctorate from Harvard University.

In October 2001, President George W. Bush appointed Dr. Heller Commissioner of the Federal Office of Child Support Enforcement. In this position she is responsible for the overall development of policies and priorities guiding the nation's child support program, which, in FY 2002, provided services to 16 million families and collected $20 billion in child support payments.

Dr. Heller was most recently the Deputy Secretary for Income Maintenance with the Pennsylvania Department of Public Welfare. Appointed by Governor Tom Ridge to lead welfare reform in Pennsylvania, she was responsible for a wide range of public assistance programs, including Food Stamps, Medical Assistance eligibility, Cash Assistance, Employment and Training Programs, the Low-Income Home Energy Assistance Program, and Child Support Enforcement.

Dr. Heller managed the child support enforcement program Statewide through cooperative agreements with 67 county domestic relations offices. Under her leadership, the Commonwealth successfully automated enforcement, collection, and disbursement functions across 67 county Courts of Common Pleas. She was widely recognized for achieving results across executive and judicial functions and across state and county governments. She was also known for her responsiveness to concerns of both custodial and non-custodial parents.

Dr. Heller's career in public service has included six years at the State Department of Education, including three years as chief of the Division of Fiscal Administration. During her tenure in this position, she was presented with a Governor's Management Performance Award by Governor Dick Thornburgh.

Dr. Heller's work in County government began with a two-year stint as Executive Director of the Lancaster County Office of Mental Health/Mental Retardation-Drug and Alcohol Abuse Programs. After a year working for the leader of the Pennsylvania State Senate, Dr. Heller returned to Lancaster County government in 1989 as County Administrator, managing $140 million budget and two dozen County departments. In that position, she focused on financial management innovations and improved personnel and contracting procedures that saved County taxpayers millions of dollars. In recognition of this performance, she received the 1991 Good Government Award from the Lancaster Jaycees.

Dr. Heller has been a member of the Board of local United Way and American Red Cross chapters and is also known as a dramatic actress and comedienne, active in numerous community theater productions.

Dr. Heller has served as Vice-President of the Board of Directors of a HMO and as Chairman of its Grievance Committee and member of its Quality Improvement Committee.