Jump to content
Social Security Online
Employer Reporting Instructions & Information
SSA logo: link to Social Security Online home

Critical Links

Employer Information Website Index

Main Employer Reporting Page
General W-2 Filing Information
How To File
Where To File
Wage Reporting Software
Vendor List
Forms & Publications
Social Security Number Verification
Developer Specifications
Employer Reconciliation Process
Frequently Asked Questions & Answers
Training Seminars
How to Reach Us
State & Local Government Employers
Other Sites
International Agreements
Feedback

Names and Social Security Numbers

Each year employers send to SSA Copy A of Forms W-2. SSA matches the name and Social Security number (SSN) on each W-2 against its database of all SSNs issued. When a match is found, the earnings information from the W-2 is recorded in the employee’s lifelong earnings history.

The earnings history is the basis for determining an employee’s future eligibility and benefit amount for SSA’s retirement, disability, and survivors programs. That’s why it is critical that each employee’s name and SSN as shown on their Social Security card match your payroll records and year-end Forms W-2.

The Internal Revenue Service’s Publication 15 (Circular E, Employer’s Tax Guide) contains instructions for recording employees’ names and SSNs. The tax guide states that after an employee is hired, you should ask to see his/her Social Security card. The employee is required to show you the card if it is available. You may, but are not required to, photocopy the card.

How to Make the Critical Link

Update Your Payroll Records - Ask employees to verify their name and SSN before you close out your books and prepare Forms W-2. If a name has changed, continue to use the old name and tell the employee to contact Social Security to obtain an updated card. Using a new name before the employee updates Social Security’s records may prevent the posting of earnings. Change your payroll records only when the employee obtains an updated Social Security card with the new name.

Avoid These Common Errors - Incorrect name or SSN; misspelled names; using nicknames or shortened names, using titles before or after the name; and name changes not reported to Social Security.

Verify Names/SSNs with SSA - You can use Social Security’s free service to match employees’ names and SSNs with Social Security’s records at the time of hire or before you prepare and submit Forms W-2. There are three verification options. If you have:

  • Up to 5 Names/SSNs - They can be verified over the phone while you wait. Call 1-800-772-6270 and have available your Company Name and Employer Identification Number and the employee’s full name, SSN, date of birth, and gender.

  • Up to 50 Names/SSNs - Contact your Local Social Security Office.

  • Over 50 Names/SSNs - They can be submitted on magnetic tape, cartridge, diskette, or paper. A simple registration process is required. See our Employee Verification Service Instructions for registration information, file format instructions, and more.

If you discover that an employee’s SSN is incorrect, you should ask to see the employee’s Social Security card to assure that the SSN and name are shown correctly in your payroll records. If the information matches, ask the employee to check with any Social Security Office to determine and correct the problem. Document the action you take to obtain the correct SSN and continue to report using the SSN given to you by the employee. If you get a corrected name and/or SSN from the employee after you filed Form W-2, submit a Form W-2c to make the correction.

Helpful Hints

Use the Correct Name Format
Enter the name on Form W-2 as shown on the employee’s Social Security card. Compound names no longer require a hyphen. Connect parts of a compound name with either a hyphen or a blank space. Do not join them into a single word. If an employee has a compound name, include all of the parts in the appropriate name field. For example, the name John R Smith-Jones: Enter Smith Jones in the last name field.

It’s especially important to know the exact last name. If an employee provides a name with apparent compound or multiple last names, carefully question them to determine which name is the beginning of the surname and which (if any) is the middle name.

You can also call Social Security at 1-800-772-6270 to verify that the name and SSN match our records.

Paper Forms W-2 Submitted to Social Security
Do not show titles or academic degrees, such as Dr., RN, or Esq., at the beginning or end of the worker’s name. Do not use Jr. or Sr. even if it’s on the Social Security card. If the Social Security card contains a middle name, always complete the W-2 using just the middle initial (with no punctuation).

MMREF Formatted W-2 File Submitted to Social Security
MMREF filers may enter a suffix, e.g., Jr., Sr., in location 62-65 of the Code RW, Employee Wage Record. The field for the middle name/initial is 15 spaces. You may enter either the middle initial or the full middle name. It is acceptable to use the MMREF format for employee copies of W-2s even though it may contain suffixes, middle names, etc. Paper instructions refer only to Copy A of the W-2 that is submitted to SSA.

Use the Correct SSN
Enter the SSN shown on the employee’s Social Security card. SSNs do not begin with an 8 or 9 and cannot be all 1’s, 3’s, or sequential (123-45-6789).

If you hire someone who does not have a Social Security card, ask him/her to obtain one as soon as possible. If you’ve already submitted a W-2 when the employee obtains a card, complete and submit a Form W-2c to make the correction.

Forms W-2 Submitted to Social Security on Paper
If you still don’t have an SSN when your W-2 report is due, complete the SSN field by entering “Applied For” in Box “d” of the paper Form W-2.

MMREF Formatted W-2 File Submitted to Social Security
If you still don’t have an SSN when your W-2 report is due, complete the SSN field by entering all zeros (0) in locations 3-11 of the RW, Employee Wage Record. The paper W-2 you give to employees may have all zeros in block “d,” Employee SSN.

SSA Publication 20-005, ICN# 437010
Revised July 2003

 Link to FirstGov.gov: U.S. Government portal Privacy Policy | Accessibility Policy | Linking Policy | Site Map Link to GovBenefits.gov:  Learn about other government benefits