Reporting Problem Products to FDA
The Cosmetic Adverse Reaction Monitoring Database of the Office of Cosmetics and Colors (OCAC) is comprised of consumer adverse reaction reports received at the Food and Drug Administration (FDA) Headquarters, FDA District Offices, and FDA MedWatch Program.
The OCAC estimates that it may receive only a small percentage of cosmetic complaints reported by consumers. Complaints may be more frequently filed with with poison control centers, state and local agencies, or with the product manufacturer and/or distributor who are not required to submit their complaint files to FDA.
Note: All reporting is voluntary and the information is "as reported" by the complainant. There may not have been any FDA follow-up to determine the accuracy of the information, and it may be uncertain whether or not the reported product actually caused the adverse reaction.