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E-Gov Background
In his February 2002 budget submission to Congress,
President Bush outlined a management agenda for making
government more focused on citizens and results,
which includes expanding Electronic Government – or
E-Government. E-Government uses improved Internet-based
technology to make it easy for citizens and businesses
to interact with the government, save taxpayer dollars,
and streamline citizen-to-government communications.
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The
President Urges Agencies to Work Together
"Our
success depends on agencies working
as a team across traditional boundaries
to better serve the American people,
focusing on citizens rather than individual
agency needs . . . I thank agencies
who have actively engaged in cross-agency
teamwork, using E-Government to create
more cost-effective and efficient ways
to serve citizens, and I urge others
to follow their lead." |
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The
President’s E-Government Strategy has identified
several high-payoff, government-wide initiatives
to integrate agency operations and information
technology
investments. The goal of these initiatives will
be to eliminate redundant systems and significantly
improve
the government’s quality of customer service
for citizens and businesses.
E-Gov Is Not Just Putting
Forms On-Line
E-Gov does not mean putting scores of government
forms on the Internet. It is about using technology
to its
fullest to provide services and information that
is centered around citizen groups.
What The Public
Expects
We know that the public expects this kind of
service from the government, and that it uses
the Internet
more than ever before. Polling data from the
Pew Foundation, for example, show that over
40 million
Americans went
on-line to look at Federal, State and local
government policies, and over 20 million used the Internet
to send their views to governments about those
policies.
This and similar data show that if the U.S.
government
can harness the power of technology, it will
be meeting expectations of an increasingly
wired citizenry.
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