September 23, 2004
FirstGov.gov Again Rated Number One Federal
Website by Brown University
WASHINGTON - By a huge margin,
FirstGov.gov has been rated as the number one Federal Web
site in the fifth annual e-government report, State and Federal
E-Government in the United States, September 2004. Researchers
at Brown University's Taubman Center for Public Policy evaluated
60 federal Web sites and 1,569 state Web sites for features
available online through American government websites.
FirstGov.gov, the U.S. Government's Official
Web Portal, received a score of 88 out of 100. This is four
points up from last year, when the site was also ranked first.
Social Security ranks second, with a score of 65. The top
ranking states are Tennessee with a score of 57 and Maine
with a score of 55.
According to the study, "... Firstgov,
has an abundance of online transactions. It incorporates all
sorts of different services in an easy to access manner."
The document goes on to note that, "Even with all this
information included on the page, the federal government's
portal is clear and simple, and easy to use."
Researchers evaluated 1,629 government
Web sites for the presence of various electronic features.
These included online databases, foreign language or language
translation, multiple indicators of security policy, digital
signatures, email addresses, comment forms, automatic email
updates, Web site personalization, PDA accessibility, quality
control, and readability level.
GSA is a centralized federal procurement,
property management and policy agency created by Congress
to improve government efficiency and help federal agencies
better serve the public. It acquires, on behalf of federal
agencies, office space, equipment, telecommunications, information
technology, supplies and services. It also plays a key role
in developing and implementing governmentwide policies. GSA,
comprised of 13,000 associates, provides services and solutions
for the office operations of over one million federal workers
located in more than 8,000 government-owned and leased buildings
in 2,000 U.S. communities.
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