File for Unemployment

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Effective April 14, 2016, unemployment insurance claimants are now required to provide a working email address and information about their driver’s license or state identification card, if they have a license or card, when they log into their Uplink accounts.

DWD will use claimants’ email addresses to notify them electronically when correspondence related to their claims is available for viewing on their Uplink homepages. Decisions regarding benefit eligibility, as well as letters related to benefits claims and other written correspondence from DWD, will be sent to claimants only through email notification starting on April 14, 2016.

Information regarding claimants’ driver’s licenses or identification cards will be used to validate claimants’ identities and prevent fraud and identity theft.

You may reach a Customer Service Specialist at 1-800-891-6499 to answer questions about changes to Uplink.

See the note below for instructions on how to reset your username and/or password.

RESET YOUR PASSWORD: (What to do if you can’t log into your unemployment homepage)

1.      Click ‘Forgot Password’ on the logon page.
2.      Enter your Social Security Number, Date of Birth and answer the Security Question.
3.      Type a new password. (must be different from your old password)
*Attention: If you still can’t log into your unemployment homepage, see below instructions.

RESET YOUR USERNAME: (What to do if you can’t log into your unemployment homepage and you have already reset your password)
1.      Click the ‘Forgot Username’ link on the logon page.
2.      Enter your Social Security Number, Date of Birth and answer the Security Question.
3.      Your Username will appear on the screen. Write it down and pay close attention to spelling and capitalization…..it matters!!