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Life Insurance

How To File An Insurance Claim

Servicemembers’ Group Life Insurance (SGLI) Claims

Complete form SGLV 8283, Claim for Death Benefits and contact your Branch of Service Casualty Assistance Office for assistance in submitting the form to the Office of Servicemembers Group Life Insurance (OSGLI).

Insureds not on Active Duty at the time of death

If the insured was a Reservist or National Guard member, or had been released from Active Duty before his/her death, send the following with your claim:
  • a copy of the death certificate (or a photocopy) AND
  • a DD Form 214, Certificate of Release or Discharge from Active Duty  OR
  • NGB-22, Report of Separation and Military Service OR
  • other separation documents

Family Servicemembers’ Group Life Insurance (FSGLI) Claims

Complete form SGLV 8283A, Claim for Family Coverage Death Benefits and contact your Branch of Service Casualty Assistance Office for assistance in submitting the form to the Office of Servicemembers Group Life Insurance (OSGLI).

Veterans’ Group Life Insurance (VGLI) Claims

Complete form SGLV 8283, Claim for Death Benefits and fax it to 1-877-832-4943 or mail it to the following address with a copy of the death certificate:
Office of Servicemembers' Group Life Insurance (OSGLI)
PO Box 70173
Philadelphia, PA 19176-9912

SGLI Traumatic Injury (TSGLI) Claims

Complete form SGLV 8600, Application for TSGLI Benefits, or request the form from your service department point of contact, then submit the completed claim to the branch of service listed on the form, along with photocopies of any  evidence to support your claim.

VA Life Insurance Claims (not SGLI/VGLI)

Please complete the appropriate form below and fax it to 1-888-748-5822 or mail it to the following address:
Department of Veterans Affairs
Regional Office and Insurance Center
P O Box 7208
Philadelphia, Pennsylvania 19101

Principal Beneficiary

Complete VA Form 29-4125, Claim for One Sum Payment. Download this form, complete it and mail or fax it to us (address and fax # above). You must also send a photocopy of the death certificate showing the date and cause of death of insured.  An original copy of the death certificate is not required.

Contingent Beneficiary

Complete VA Form 29-4125, Claim for One Sum Payment. You must also send photocopies of death certificates showing the date and cause of death of the insured and of the principal beneficiary or beneficiaries. An original copy of the death certificate is not required.

Representative of the Estate

Complete VA Form 29-4125, Claim for One Sum Payment. The claim form must be signed by the executor or administrator of the estate. You must also send a photocopy of the death certificate showing the date and cause of death of insured. (An original copy of the death certificate is not required.)  In addition, you must submit copies of letters testamentary, letters of administration, or a court order of distribution. If these are not available, you must complete VA Form 29-541, Certificate Showing Residence and Heirs of Deceased Veteran and submit a statement that there will be no administration of the estate.

A Minor or an Incompetent Beneficiary

Complete VA Form 29-4125, Claim for One Sum Payment. The claim form must be signed by the next of kin, personal representative (guardian, custodian, etc.) or logical person to receive payment for the minor or incompetent beneficiary. Also, include letters of guardianship, conservatorship, etc. (if any) and address of minor or incompetent beneficiary. You must also send a photocopy of the death certificate showing the date and cause of death of insured. An original copy of the death certificate is not required.

If monthly payments are desired instead of one lump sum

If the beneficiary desires monthly payments instead of one lump sum, additional information is needed. Please call us toll-free at 1-800-669-8477 for instructions.

Veterans Mortgage Life Insurance Claims

Follow this link for information on how to file a claim for VMLI.