This core qualification encompasses the ability to develop and implement an organizational vision that integrates key national and program goals, priorities, values, and other factors. Inherent to this ECQ is the ability to balance change and continuity; to continually strive to improve customer service and program performance within the basic government framework; to create a work environment that encourages creative thinking; and to maintain focus, intensity and persistence, even under adversity.
Exercising leadership and motivating managers to incorporate
vision, strategic planning, and elements of quality management
into the full range of the organization's activities; encouraging
creative thinking and innovation; influencing others toward a
spirit of service; designing and implementing new or cutting-edge
programs/processes.
Identifying and integrating key issues affecting the organization,
including political, economic, social, technological, and administrative
factors.
Understanding the roles and relationships of the components
of the national policy making and implementation process, including
the President, political appointees, Congress, the judiciary,
state and local governments, and interest groups; formulating
effective strategies to balance those interests consistent with
the business of the organization.
Being open to change and new information; tolerating ambiguity;
adapting behavior and work methods in response to new information,
changing conditions, or unexpected obstacles; adjusting rapidly
to new situations warranting attention and resolution.
Displaying a high level of initiative, effort, and commitment
to public service; being proactive and achievement-oriented;
being self-motivated; pursuing self-development; seeking feedback
from others and opportunities to master new knowledge.
Dealing effectively with pressure; maintaining focus and
intensity and remaining persistent, even under adversity; recovering
quickly from setbacks.
