Welcome to Air Traffic Control  and Airway Facilities

Human Factors problems in today's operations involve human performance considerations and human factors issues in the acquisition of Air Traffic Control (ATC) systems.  The study of the relationship between shiftwork schedules and fatigue is identifying techniques for mitigating impacts on controller performance.  Taxonomic analysis of operational errors is identifying improvements in how errors are investigated and reported, which in turn is leading to more effective interventions.  Human factors research provides guidelines and other information for the design and development of ATC systems and product improvements; development of workload, performance, and decision-making measures and models for existing systems and new technologies; tests and criteria for selecting operational personnel; guidelines and recommendations for minimizing sources of error and fatigue; and other research areas that increase understanding of human factors of emerging technologies, changing human roles and responsibilities, and evolving procedures, to help optimize human performance.

The ATC/Airways Facilities Human Factors research program is the product of continued cooperation and collaboration between the Program Director, Human Factors Research and Engineering Division (AAR-100) and its customer base, the Air Traffic Requirements Service (ARS).

For additional information on Air Traffic Services activities and programs, please contact Mr. Dino Piccione, at 

Federal Aviation Administration
Room 907A
800 Independence Avenue, SW
Washington, DC 20591