SECTION 508
Accessibility
The Secret Service is committed to providing access to our web pages for individuals with disabilities,
both members of the public and Federal employees.
To meet this commitment, we will comply with the requirements of Section 508 of the Rehabilitation Act.
Section 508 requires that individuals with disabilities, who are members of the public seeking information or
services from us, have access to and use of information and data that is comparable to that provided to the
public who are not individuals with disabilities, unless an undue burden would be imposed on us.
Section 508 also requires us to ensure that Federal employees with disabilities have access to and use of
information and data that is comparable to the access to and use of information and data by Federal employees
who are not individuals with disabilities, unless an undue burden would be imposed on us.
If the format of any material on our web site interferes with your ability to access the information, due
to an issue with accessibility caused by a disability as defined in the Rehabilitation Act, please
contact webmaster@secretservice.gov for assistance.
To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility
problem, the preferred format in which to receive the material, the web address (URL) of the material
with which you are having difficulty, and your contact information.
Section 508 Employment Related Complaint Processing Procedures
If you are a member of the public or an employee or applicant for employment with Treasury who is
disabled and wish to file a complaint of noncompliance with Section 508 of the Rehabilitation Act of
1973, as amended, you may send a signed, written complaint within 180 days of the incident that gave
rise to the complaint to the following address:
Department of the Treasury
Office of Equal Opportunity Program
1500 Pennsylvania Avenue, NW
Room 6071 Metropolitan Square
Washington, DC 20220
Your complaint should include sufficient details of the alleged Section 508 violation that will
enable the Office of Equal Opportunity Program to understand what occurred, where and when it
occurred, and the responsible Treasury organization, if known. If it is a complete complaint, as
defined in 31 CFR § 17.103 (d), over which the Department has jurisdiction, it will be accepted
for investigation. Treasury will investigate your complaint and attempt resolution. If no
resolution is achieved, a letter of findings will be issued, notifying you of the results of the
investigation. If you disagree with the letter of findings, you will be provided with administrative
appeal procedures. If you appeal the letter of findings, Treasury will issue a final decision based
on the entire record. This decision will set forth the findings, remedial action required, if any,
and reasons for the decision.
Alternative Means of Filing a Complaint: Treasury will provide appropriate assistance to
complainants who may need help in filing their complaint, and will consider complaints filed in
alternate formats. For example, a complainant with a disability may file a complaint electronically,
by audiotape, in Braille, or in some other format. Electronic complaints should be sent to
OEOPweb@do.treas.gov . Additionally, oral complaints will be
considered if the complainant is unable to write and cannot have someone writ out the complaint for
him or her. To file a complaint telephonically, complainants should call 1-877-336-4577 or
TTY 1-877-336-6618.
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