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The 2004 TRICARE Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer Conference was held May 25-27, 2004 in Memphis, Tennessee. Approximately 300 BCAC and DCAO personnel attended the conference, as well as several family support people and managed care contractors. The 3-day conference combined plenary and breakout sessions with interactive workshops that afforded attendees the opportunity to discuss policies, programs, and procedures associated with counseling beneficiaries. The last day included breakout sessions for the medical services and the new TRICARE Regional Offices.

The DHSD team members spoke with attendees about deployment health support issues and provided informational handouts and responded to specific concerns expressed by attendees. All who stopped by were given a Deployment Quarterly magazine, 800-hotline card and a DeploymentLINK bookmark. Individuals with questions can call DHSD for more information, at (800) 497-6261.