What is GovPay? GovPay is an electronic invoicing system that allows submission of invoices as well as review, approval, and tracking over a secure web-based interface. In short, GovPay is designed to streamline the flow of invoices without the added administrative burden of a paper-driven system. Some advantages of using GovPay include:

• 24/7 accessibility via the Internet
• Quick, paperless invoice routing
• Real-time approval and verification of invoice status
• E-mail confirmation of completed transactions
• On-line invoice reporting with export options

When can I begin using GovPay?
Our targeted time frame for GovPay to go 'live' is late October 2004.

Who can use GovPay?
Vendors who have an established contract with Minerals Management Service (MMS) or GovWorks®, assigned Contracting Officer Technical Representatives (COTRs) and the Contracting Officer will all use GovPay.

Will I be able to continue using paper invoicing after GovPay is launched?
We are striving to achieve the objectives outlined in the Paperwork Reduction Act and ask that our clients and vendors use the GovPay system in lieu of the traditional invoicing process.

Will training be offered?
Yes. In late September, we will be sending e-mail instructions to access the on-line training tutorial. If requested, a training manual is also available.

Is it difficult to use GovPay?
GovPay is a very simple and intuitive system designed with the end-user in mind including access to on-line help on every page.

Will there be a help desk for me to call if I have trouble logging in or using GovPay?
Yes, we have a team of people available to answer questions via e-mail at HelpDesk@govpay.gov or 703-787-1200.

Will I need to register to use GovPay?
All vendors will need to register at www.govpay.gov. Please be sure to update your CCR registration and have your DUNS number available to complete this process. Contracting Officer Technical Representatives (COTRs) will be sent a username and password via e-mail prior to the system launch. If you do not receive your login information, please contact HelpDesk@govpay.gov.

With GovPay, will the entire invoice process be electronic?
Yes, the invoice development, review, certification, and approval phases will all be completed on-line. Clients and vendors will have the ability to print and export data for use in external reports and records.

If I am away from the office, how can I make certain someone will take care of my invoice process?
GovPay offers flexibility through 24/7 accessibility from any internet connection. If necessary, an interim contact person can be assigned to complete transactions in your absence.

Thank you for your review of these anticipated questions! Contact HelpDesk@govpay.gov with any additional questions you may have regarding GovPay.