Office of Operations
photos of traffic merging onto congested highway, congestion in snowstorm, variable message sign, cargo, a work zone, and a freeway at night
 21st century operations using 21st century technologies

Operations Support Program

Office of Transportation Management > ITS Deployment Team

Program is to provide resources to FHWA Division Offices and the Resource Center to support and/or stimulate the advancement of Operations and ITS, with the ultimate goal of reducing traffic congestion.

The Operations Support Program supports any transportation system management and operations activity that will help evolve transportation agencies into “21st century operating agencies that use 21st century technologies,” with emphasis on the following priority activities: Reduce Work Zone Delay, Reduce Incident Delay, Mitigate Overall Impacts of Congestion through Effective Local Partnerships, and Development and Use of Regional ITS Architectures.

If you have any questions regarding this program, please contact Jason Hedley via the information below:

Jason Hedley
FHWA, Office of Transportation Management
Suite 3404, HOTM-1
400 Seventh Street, SW
Washington, DC 20590

Office: 202-366-4073
Fax: 202-366-8712
E-mail: jason.hedley@fhwa.dot.gov