![Customer Support](/peth04/20041021040052im_/http://weather.gov/ndfd/images/custumer-hdr.jpg)
Data Availability
NWS forecasters update the forecasts for the NDFD gridded and graphical forecasts periodically, as new weather information becomes available 24 hours per day. The products made available via the NDFD are the latest forecasts available. These individual WFO forecasts are collected and mosaiced into a national domain once per hour, and new products are posted to the ftp site and to the graphical displays. Although not all geographic areas and forecast periods change nationwide each hour, there will be frequent updates to the forecasts locally.
Customer Support
The NWS Telecommunications Operations Center (TOC) is staffed 24 hours per day,
7 days a week including holidays, to provide customer support for the NDFD data disseminated via the ftp and http protocols. Please contact the staff at the TOC for questions or problems regarding data access, and availability. The phone number of the TOC is 301-713-0902.
Survey Feedback
We are very interested in obtaining your feedback to ensure we meet your needs for the NDFD data and services. Please contact us with questions, comments, and to make suggestions or recommendations to address any problems you encounter with NDFD products and services at: nws.ndfd@noaa.gov
Please provide your comments on the NDFD products and services by completing our brief experimental product survey/comment form. |