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FEA - PRM: Mission and Business Results
 

FEA Title

PERFORMANCE REFERENCE MODEL (PRM)

Mission and Business Results

The Mission and Business Results Measurement Area of the PRM is intended to capture the outcomes that agencies seek to achieve. These outcomes are usually developed during the agency budget and strategic planning process prescribed under GPRA, and approved by the PART.

 
 
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Mission and Business Results
 
arrowCommunity and Social Services
Community and Social Services includes all activities aimed at creating, expanding, or improving community and social development, social relationships, and social services in the United States. This includes all activities aimed at locality-specific or nationwide social development and general social services. This Line of Business includes general community development and social services programs, as well as earned and unearned benefit programs that promote these objectives.

arrowDefense and National Security
TBD

arrowDisaster Management
Disaster Management involves the activities required to prepare for, mitigate, respond to, and repair the effects of all disasters whether natural or man-made.

arrowEconomic Development
Economic Development includes the activities required to promote commercial/industrial development and to regulate the American financial industry to protect investors. It also includes the management and control of the domestic economy and the money supply, and the protection of intellectual property and innovation.

arrowEducation
Education refers to those activities that impart knowledge or understanding of a particular subject to the public. Education can take place at a formal school, college, university or other training program. This Line of Business includes all government programs that promote the education of the public, including both earned and unearned benefit programs.

arrowEnergy
Energy refers to all actions performed by the government to ensure the procurement and management of energy resources, including the production, sale and distribution of energy, as well as the management of spent fuel resources. Energy management includes all types of mass-produced energy (e.g., hydroelectric, nuclear, wind, solar, or fossil fuels). Also included in this Line of Business is the oversight of private industry.

arrowEnvironmental Management
Environmental Management includes all functions required to monitor the environment and weather, determine proper environmental standards and ensure their compliance, and address environmental hazards and contamination.

arrowLaw Enforcement
Law Enforcement involves activities to protect people, places, and things from criminal activity resulting from non-compliance with U.S. laws. This includes patrols, undercover operations, response to emergency calls, as well as arrests, raids, and seizures of property.

arrowLitigation and Judicial Activities
Litigation and Judicial Activities refers to those activities relating to the administration of justice.

arrowCorrectional Activities
Correctional Activities involves all Federal activities that ensure the effective incarceration and rehabilitation of convicted criminals.

arrowHealth
Health involves Federal programs and activities to ensure and provide for the health and well being of the public. This includes the direct provision of health care services and immunizations as well as the monitoring and tracking of public health indicators for the detection of trends and identification of widespread illnesses/diseases. It also includes both earned and unearned health care benefit programs.

arrowHomeland Security
Homeland Security involves protecting the nation against terrorist attacks. This includes analyzing threats and intelligence, guarding borders and airports, protecting critical infrastructure, and coordinating the response emergencies. The Homeland Security Line of Business is defined by the President’s Strategy on Homeland Security. Note: Some of the Critical Mission Areas from the President’s strategy have already been identified in other Lines of Business in the BRM.

arrowIncome Security
Income Security includes activities designed to ensure that members of the public are provided with the necessary means – both financial and otherwise – to sustain an adequate level of existence. This includes all benefit programs, both earned and unearned, that promote these goals for members of the public.

arrowIntelligence Operations


arrowInternational Affairs and Commerce
International Affairs and Commerce involves the non-military activities that promote U.S. policies and interests beyond our national borders, including the negotiation of conflict resolution, treaties, and agreements. In addition, this function includes: foreign economic development and social/political development; diplomatic relations with other Nations; humanitarian, technical and other developmental assistance to key Nations; and global trade.

arrowNatural Resources
Natural Resources includes all activities involved in conservation planning, land management, and national park/monument tourism that affect the nation's natural and recreational resources, both private and federal. Note: Energy-related natural resources are covered in the Energy Management line of business.

     
arrowTransportation
Transportation involves all federally supported activities related to the safe passage, conveyance, or transportation of goods and/or people.

arrowWorkforce Management
Workforce Management includes those activities that promote the welfare of the Nation’s workforce by improving their working conditions, advancing opportunities for profitable employment, and strengthening free collective bargaining.

arrowGeneral Science and Innovation
General Science and Innovation includes all Federal activities to meet the national need to advance knowledge in this area. This includes general research and technology programs, space exploration activities, and other research and technology programs that have diverse goals and cannot be readily classified into another Line of Business or Sub-function.

arrowControls and Oversight
Controls and Oversight ensures that the operations and programs of the Federal Government and its external business partners comply with applicable laws and regulations and prevent waste, fraud, and abuse.

arrowInternal Risk Management and Mitigation
Internal Risk Management and Mitigation involves all activities relating to the processes of analyzing exposure to risk and determining appropriate countermeasures.

arrowLegislative Relations
Legislative Relations involves activities aimed at the development, tracking, and amendment of public laws through the legislative branch of the Federal Government.

arrowRegulatory Development
Regulatory Development involves activities associated developing regulations, policies, and guidance to implement laws.

arrowPlanning and Resource Allocation
Planning and Resource Allocation involves the activities of determining strategic direction, identifying and establishing programs and processes, and allocating resources (capital and labor) among those programs and processes.

arrowPublic Affairs
Public Affairs involves the exchange of information and communication between the Federal Government, citizens and stakeholders in direct support of citizen services, public policy, and/or national interest.

arrowRevenue Collection
Revenue Collection includes the collection of Government income from allsources. Note: Tax collection is accounted for in the Taxation Management Sub-Function in the General Government Line of Business.

arrowGeneral Government
General Government involves the general overhead costs of the Federal Government, including legislative and executive activities; provision of central fiscal, personnel, and property activities; and the provision of services that cannot reasonably be classified in any other Line of Business. As a normal rule, all activities reasonably or closely associated with other Lines of Business or Sub-Functions shall be included in those Lines of Business or Sub-Functions rather than listed as a part of general government. This Line of Business is reserved for central government management operations; agency-specific management activities would not be included here.

arrowAdministrative Management
Administrative Management involves the day-to-day management and maintenance of the internal infrastructure.

arrowFinancial Management
The use of financial information to measure, operate and predict the effectiveness and efficiency of an entity’s activities in relation to its objectives. The ability to obtain and use such information is usually characterized by having in place policies, standards, and a system of controls that reliably capture and report activity in a consistent manner.

arrowHuman Resource Management
Human Resource Management involves all activities associated with the recruitment and management of personnel.

arrowInformation and Technology Management
Information and Technology Management involves the coordination of information technology resources and systems required to support or provide a citizen service.

arrowSupply Chain Management
Supply Chain Management involves the purchasing, tracking, and overall management of goods and services.

 
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