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Available VA Services

While the specific services available at each medical center may vary, you will find resources and care providers who will support you in the goal of providing comprehensive care for your Veteran client.
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VA Medical Centers provide state of the art care for a range of behavioral health concerns including mental health disorders (for example, PTSD and depression) as well as co-occurring conditions such as pain and traumatic brain injury. The VA system is large, separated into 21 different U.S. regions called VISNs (Veterans Integrated Service Networks) with more than 1,400 sites of care including hospitals, community clinics, nursing homes, domiciliaries, readjustment counseling centers (Vet Centers), and various other facilities.

Not all services are identical across hospital locations. While the specific services available at each medical center may vary, you will find resources and care providers who will support you in the goal of providing comprehensive care for your Veteran client.

What Services Are Available at My Local VA Medical Center?

Below are some suggestions on how to find out more about the services available.

  • Read the Guide: Download the VA's Guide to Mental Health Services for Veterans & Families. This handbook provides information about mental health services that your local or regional VA health care facility has pledged to provide to Veterans.
  • Make a Personal Connection: Locate your nearest VA Medical Center or Vet Center using our program locator. Set up a meeting with someone at the hospital, or in a VA clinic, to find out more about what is provided at that location and what services may be helpful for your client. If you have difficulty reaching someone immediately, please try again - sometimes it can take a few calls to find the person who can answer your specific questions. See our VA Acronyms Directory to find a list of frequently used acronyms for clinics and other VA services.
  • Contact a VA Transition and Care Management (TCM) (formerly OEF/OIF/OND) Team: The VA Healthcare System has taken steps to ensure that returning Veterans have access to the best care possible upon their return. Each VA hospital has a Transition and Care Management (TCM) team (formerly OEF/OIF/OND: Operation Enduring Freedom/Operation Iraqi Freedom/Operation New Dawn care management team). This team can provide your client with information about available benefits and resources. Contact your local VA TCM (OEF/OIF/OND) Team or call the VA Health Benefits Line at 1-877-222-VETS (8387).
  • All Veterans, their family members and caregivers have access to support from a VA Social Worker. VA Social Workers are available to assist Veterans in a variety of settings to include the primary care clinic, during hospitalization, at Emergency Department visits, in mental health and rehabilitation units, and upon enrollment in specialty medical programs to name a few. We want to assist the Veteran, family members, and Caregivers in resolving housing, finance, mood, relationship, and physical limitation issues in individual, group, or family treatment, whichever suits the need of the Veteran. VA Social Workers refer to VA and community based programs, linking to resources and services in support of the Veteran’s treatment goals. For more information on how VA Social Workers can assist, please contact your local VA Hospital Social Work Department or visit the following link: https://www.socialwork.va.gov/index.asp

To find additional support services and resources for your Veteran client, under Key Topics please go to the section labeled 'Resources to support the care you provide to Veterans'.

Useful Resources

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Tools

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Handouts

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Connect

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Training



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