"I was waiting for a long time for the IRS to assign someone to audit my case regarding interest income, and that's when I decided to contact Rep. Susie Lee's office. The office quickly started working and ensured that my case was reviewed by the Taxpayer Advocate Service right away. I had never contacted my Congressional office before, and I'm glad that I did. If I hadn't reached out, I would probably still have been waiting to hear back from the IRS. Rep. Susie Lee's office is doing diligent work to ensure that her constituents are taken care of." -Kenneth Green

"I went to an urgent care facility that was in my network under the VA Mission Act, but my insurance claim was denied. I submitted a claim to the VA Office of Community Care, but my claim was denied once more, and I wasn't getting anywhere by contacting the VA further. That's when I reached out to Rep. Lee's office. I was impressed by how quickly her office addressed my case, and I was able to get my medical bill paid. I encourage anybody who needs assistance to reach out to Rep. Lee's office." -Enrique

"I had been having trouble getting in contact with the IRS since last July. I contacted Congresswoman Lee's office received the necessary help to place my account in a non-collectible status in about a month. Now I know that when all else fails I can turn to Congresswoman Lee's office, as her caseworkers start taking care of constituents' issues immediately." -Cheryl

"I was assigned to a carrier squadron during the Vietnam War. During our deployments, we were exposed to Agent Orange, which led me to be diagnosed with several disabilities. I applied for Agent Orange disability benefits through the VA over two years ago but never received a response. When I contacted Rep. Susie Lee's office, I was impressed with the timeliness with which the office addressed the issue. I received an almost immediate response from the VA, which was a relief after waiting for so long. Rep. Lee's office is doing exactly what I expect any elected official to do—help the people they represent." -William Knobloch

“I lost almost everything in the hurricane, leaving what was once my home with just a couple of suitcases of belongings. I qualified for federal housing assistance but wasn’t making progress. I filled out the applications. I provided the extensive documentation. You know that feeling of dread you get when you have to make a phone call you know will take an hour or more without the hope of a result by the time you hang up? I called so many times for help or an update with my case. After over three months of spinning my wheels, I reached out to Susie’s office for help. I had results within about 2 weeks from submitting her online form. I am so thankful to Susie and her staff for helping me obtain FEMA housing assistance as I piece my new life together in Nevada.” -Hurricane Ida Survivor