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You are at: NWS Home » SRH Home » BLAST Program » Leadership Library Videos: C-D
Leadership Library Videos: C-D |
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Coaching a Winning Team
In this video, described as "motivational," "Extremely inspirational," and "a dynamic stab in the arm," Tara VanDerveer shows us that, whether it be in basketball or business, a successful team is born of strengthening individual qualities and focusing them on a singular goal. A candid and engaging storyteller, VanDerveer shares the coaching methods that have helped her teams triumph, as well as what she has learned to avoid. Using honesty and positive reinforcement as the cornerstones of her process, she explains how to maintain team unity and stay focused on a goal. Length: 55 mins.
Produced by Kantola Productions (1997)
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Communicating for Results - How to be Clear, Concise and Credible
No matter what your role in the organization, communicating effectively is vital to getting things done and working productively with people. This video offers you 12 communication strategies that will help you get your messages accepted, understood, and acted upon. Length - 17 minutes.
1997, Briefings Publishing Group
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The Communication Revolution
Bill Gates shares predictions and humorous anecdotes about how new technologies will affect the way businesses communicate in the future. He addresses what needs to happen for the Internet to truly live up to its potential and looks at the surrounding issues of security, advertising, and copyrights. The man whose name is synonymous with personal computing discusses the history of computing and the trends and developments that affect your business. Length: 53 mins.
Produced by Kantola Productions (1996)
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Controlling the Confrontation: Effective Communications Techniques
This video demonstrates the effective use of the mind, face, body, and voice in communicating. Length - 43:30 minutes.
Arch Lustberg, Copyright 1989; ALA Video, American Library Association
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Cornerstones of Quality
Learn how to:
- Increase pride of workmanship.
- Improve communication and cooperation.
- Decrease unnecessary errors and minimize the frustration of downtime.
- Initiate a continuous improvement ethic.
- Make quality the dominant cultural value of your organization.
The essence of quality management programs can be distilled into four cornerstone principles: continuous improvement; customer focus; employee involvement; and commitment to measurement and evaluation. Use "quality" to define goals, build consensus, and create a shared company culture. Your organization will become more flexible, more responsive, and more profitable.
Copyright 1994; Kantola Productions
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Corporate Legends and Lore
No matter what its size, specialty, or scope, every organization has its own unique legends and lore that become part of the very fabric of its identity. These corporate stories have tremendous power to increase productivity, implement change, and motivate employees. When well-timed and skillfully told, one story can accomplish more than a thousand memos. Consultant Peg Neuhauser demonstrates how you can tell "hero," "survivor," "letting off steam," and "kick in the pants" stories that motivate others and build personal influence. Length - 48 minutes.
Produced by Kantola Productions (1993)
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Creative Thinking
Great ideas are integral to success. Lynda Curtin gives you the tools to generate fresh ideas quickly and systematically. Using the proven techniques of lateral thinking, provocative operations, concept extraction, and random entry, she engages you in a powerful ideas-generating process that will give you something useful to take back to your job. You'll learn how to break out of your current mind box, take charge of your creative thinking potential, and out-think your competition. Length: 42 mins.
Produced by Kantola Productions (1997)
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Creativity in Business
Michael Ray, Professor at the Stanford Graduate School of Business, condenses the lessons of his popular class, Personal Creativity in Business, for a business audience. Ray describes how to use four tools-faith, absence of judgment, observation, and questions-to release creativity in your personal environment and to start working from what Ray calls your "inner creative essence." Length: 56 mins.
Produced by Kantola Productions (1998)
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The Customer Service Connection
Learn How To:
- Manage rushed and overly-busy situations.
- Handle angry and manipulative customers.
- Reduce conflict and stress.
- Increase customer loyalty.
- Communicate customer information throughout your organization.
Successful companies put customers at the center of every decision and every transaction. Good customer service requires tact, consideration, and conflict management skills. Understanding customers requires sensitivity to customer cues and the ability to listen. Learn to respond to each customer's needs in ways that both please your customer and build your organization.
Produced by Kantola Productions (1994)
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Dealing with Crisis and Transition
Professor O'Reilly explains the overwhelming power of culture within any organization and why failure to understand culture leads to failure in implementing change. How to analyze culture and introduce control systems that will allow the organization to respond to ever-changing demands is explained. Length: 53 mins.
Produced by Kantola Productions (1994)
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